Reviews
He was amazing, he call me and get in tough with me all
He was amazing, he call me and get in tough with me all the time, he is great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sandra, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Highly recommend Jim Ellis as a dealership!
Highly recommend Jim Ellis as a dealership! We are repeat customers and we love the quality of customer service that we receive. Nick was a great salesman — he wasn’t the typical car salesman - there’s no sales pressure and it was like buying from a friend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you, and have a fantastic day!
This was my first time purchasing a car and everyone was
This was my first time purchasing a car and everyone was very helpful, friendly and transparent!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
truly unacceptable the behavior of the finance manager,
truly unacceptable the behavior of the finance manager, Andrey Nikolaev. He was shockingly rude and condescending . Beyond unprofessional. — as a young woman, I felt completely disrespected by the way he spoke to me., loud , dismissive and with zero respect.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
When you have an opportunity, please reach out to us at (770) 872-0884 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
My experience today was extremely disappointing.
My experience today was extremely disappointing. The service was horrible, especially from Tom Floystrop, who displayed extremely discriminatory and humiliating behavior towards me and my dad. His attitude was extremely unprofessional and disrespectful throughout the entire process. I will not be returning and I strongly do not recommend Tom Floystrop. He should not be in a customer facing position displaying this type of behavior.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We'd like the opportunity to turn your experience around. Please reach out to us at (770) 872-0884 at your earliest convenience to discuss how we can turn this experience into a positive one.
Nick was great to work with and dealership was super
Nick was great to work with and dealership was super friendly and upfront and honest about everything
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.
I was very pleased with the service operation.
I was very pleased with the service operation. I was able to get an immediate appointment for service and it was done efficiently at a reasonable price.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Both the salesman Chris and the manager Sam were great
Both the salesman Chris and the manager Sam were great and couldn’t ask for a better experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. We sincerely value your business and look forward to your next visit!
Nick rocks, made process very simple but rewarding.
Nick rocks, made process very simple but rewarding. He was easy to talk with about the car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!
Great bunch of people very courteous and very helpful ,
Great bunch of people very courteous and very helpful , yes I would recommend them to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.