Autos Direct of Fredericksburg - Lafayette

I purchased a vehicle from Auto Direct now going on 3 months ago. I still have 30 day tags on my vehicle because their tags and title company does not answer calls or return voicemails. I received someone else 30 day tags in the mail which tells me they just continues to send new 30 day tags to customers. In the time i purchased the vehicle I’ve dealt with blown speakers and horrible body work which have said to my self I’ll deal with those things myself. I just need my tags. Horrible ran business. It’s not even the salespeople because they are actually good. It’s the head of the company.

I inquired on-line about a car they had listed on cars.com. I asked for the out-the-door price and found out, from Gary, that their "processing fee" is $1,895. Don't get sucked in by the price they have on-line.

Bad for business, Alys Acuna did me wrong, I have spoken to her everyday in regards to negotiating a price on a truck. She said she would email me the purchase offer that we all agreed upon. But she failed to do so. She can't be trusted to close a deal. I'm pretty sure that it's because I'm from Upstate NY, and that I have a private Lender so they couldn't make as much profit off of me. So when I called her today she said that the truck was sold out from under me. Needless to say that she also failed to tell me that it's first come first serve. And I found that our from the finance manager. Well nothing but a crap show here. Trust me your better off going somewhere more professional. No warranty, just Auction Resale Units.

do not use this dealership they lied and said they cancelled my extended warranty i purchased and lied to me did not refund the money buyers beware you can find a better dealership Marino is a scammer

This company is not trustworthy. Poor communication. They canceled the warranty that I purchased without notification and did not refund the money. Buyers beware!

Bad company, not worth it the drive, I drove 1 30 hours, to see a car, had body issues, had interior issues, it was a xxxx car actually, and the sellers they dont say the truth of how actually is the car.

Set appointment and drove a hour to not have the vehicle on the lot. Every car on the lot had body issues.

Great purchasing experience we worked with Pro he was patient and very informative we highly recommend oh and ask about Mario as well awesome staff and great inventory !

Fraudulent dealership. The price shown on website or cars.com is fake. They add $2000 fee on top it and call it market adjustment. This is blatantly bait and switch. These guys should be reported for outright fraud to Virginia AG

I was on my way for an appointment today, I live about 3 hours away and had been driving for 2 hours already. Got a call from the dealership telling me they already sold the car and that I should just head back home, and that it wasn't "their fault". Everytime I've bought car from a far away dealership, they had the decency to hold it for me, not this place. Worst car buying experience ever.