Spitzer Volkswagen Amherst

Brandon Brletich provided me with all the information I needed to decide to purchase the vehicle. He was very courteous, friendly and professional in dealing with me. Brandon also followed up with me promptly on questions I had. He is an asset to Spitzer.

Brandon did a fantastic job taking care of both my wife and I. We purchased two cars at the same time, and we were treated fairly and honestly by Brandon, as well as the dealership. Brandon offered us a few different options as far as extended warranty options, and did went to bat for us, getting us deals that we were looking for.

Brandon Brletich was professional and courteous. I found the car on Car Guru.com and drove from Warren, MI the same day and purchased it!

Both Daniel and Brandon were great to work with. They gave me an excellent price and had my car ready to drive home within two days. Delivery was fast and efficient. Good job Spitzer VW!!

I drove from akron and am glad I did. This dealership is top notch and honest. Daniel worked with me on the phone and was very patient and friendly. They actually misqouted me a price of 300 below invoice, and meant to say Msrp. When i brought this to there attention my salesman admitted to him saying that and told his manager. They ended up making the deal they had promised. Now i know this was no sneaky dealer tactic becuzz i had been shopping a while and they gave me 1600 more for my trade than 6 other dealera and sold me the car for 500 cheaper than the other 6 dealers. I really appreciated there honesty and willingness to make it right. Car was emaculate and everyone was very friendly. Mike Wilson 2013 GTI

This was by far the easiest car buying experience of my life. Anthony took time to work with us and had everything arranged for us before we ever set foot in the store! We had called a couple other dealers about their advertised prices and always seemed to find that their was hidden fees that were not disclosed. When I found a jetta I liked on Autotrader I called up to the store and it was very refreshing to have someone who gave us the information we asked for and made everything make sense! I plan on buying another car from Anthony and I would certainly recommend that anyone else who is looking at a new VW do so as well! He and the rest of the staff took care of us from start to finish and demonstrated professionalism and courtesy the entire time. Thanks again!

fun,geat, easy and no pressure BELOW IS NOT SPITZER VW FAULT two missing features that vw has on web but not in the car 6-way partial power-adjustable front seats Driver and front passenger seats with adjustable lumbar support one missing feature on window sticker see below power recliner also missing in the jetta tdi mr.tdi aka paul

We have two small children and prefer to negotiate our car purchases over the phone so we are not tying up our Saturday or Sunday sitting in a dealership all day. Called the dealership to discuss a purchase of a used, 2010 Acura TSX. Informed Anthony of where we wanted to be in regards to monthly payment. After a few phone calls back and forth, we were very happy with the information we were provided and made arrangements to come in and test drive the vehicle. Upon arrival, we were pleasantly surprised to see that the car was parked in front of the dealership, waiting for us to test drive. As we walked in, Anthony greeted us and let us know that the car war ready for our test drive and immediately offered us refreshments. My wife and I declined, yet he went off with our two children, 3 and 6, in tow to get them a beverage. Very courteous and impressed that he showed enough to take care of EVERYONE in our family – not just the decision makers. We went outside and he went over many of the features of the car. Despite being a Volkswagen dealer, he really knew the car inside and out. Needless to say, the car was impeccable, clean, detailed; just as described in the online listing. Anthony understood that we were shopping around and never applied any pressure. The next day, after driving a car a competetor’s dealership, I called Anthony and informed him that we wanted to purchase the Acura. I arrived later that afternoon and was in the dealership for less than an hour and drove away with my brand new-to-me car. This included the time it took to transfer my plates, a salesman to grab a tank of gas, and the contract paperwork to be drawn up – the Finance Manager even made a special trip in with his daughter as his wife was sick and he was at home for the day watching the kids!! GREAT experience with this dealer, in fact, they are in the process of searching for SUVs for my wife for a future purchase.

rob was a perfect gentlemen and a great salesmen. he made us feel like part of his family and someone we could trust. we love the cabrio! ed and joanne krueger

My husband & I came in looking for a new Jetta and we 1st met with well he called himself Robot (really what adult calls himself that?). He was rude & stupid! Did NOT know anything about the car tried to BS his way through his little speech. Next we met Bill. He did nothing but give us a bunch of lines (typical of carsalesmen)! The ONLY person who was professional was the finance guy Chris. He came in and went over our credit score and showed us what was wrong with it (we had a bankruptcy a year ago). He assured us that he was going to get us a loan and then told us the rest of the process that was going to happen. Chris then went into his office and Robot came back! He made me feel uncomfortable and my husband and I made an excuse to leave. We called Chris and said we did not want to finish the deal with Spitzer and bought elsewhere. We didn't and I think he knew that because the questions he asked. Before he hung up he said if there was anything he could do for us to give him a call. We will not need anything and will NEVER step foot in their dealership. We will go to Ganley even though Spitzer is 3 miles away from our house. Bill & Robot (????) made us feel that uncomfortable!