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Action Automotive Service

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (104 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Found the Perfect Car here at Great Price!

Dealer John Rapp and his mechanic, Frank, put the lie to all the stereotypes about used car dealers: They're just decent, down-to-earth, hard-working guys. Their office is orderly and John has an amiable, low-pressure sales approach that's geared to building long-term customer loyalty. His lot is full of quality used vehicles and he is very busy, even on a rainy, December Saturday! When John found out that I lived an hour away across state lines, he went to great lengths to accommodate my own busy work schedule and made the purchase and title transfer process as seamless and easy as could be. John also printed out the full CarFax data for my vehicle, free of charge. The lot at Action Automotive Service has a wide selection of quality, used vehicles - not a junker in sight. The gorgeous Lincoln Town car I bought from John far exceeds my original expectations of what I could afford with my available budget. The truth is: I payed below book value for the finest automobile I have ever owned! When my wife's car needs replacing in the next year or so, I will be sure to check out the inventory at Action Automotive Service. Your money goes a lot further when you work with an honest, ethical dealer like John Rapp. He may make a little less profit per vehicle than the guy down the road, but Mr. Rapp obviously takes a long view...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Help.

John Rapp helped me from start to finish. I looked at a car that morning and by the end of the day I was driving away with the car with everything taken care of. Action Auto and John Rapp has been the best used car dealer I have ever worked with. Being 75 yrs old that is saying alot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Deal For The $$$$

Great people to do business with!! John is the most honest Car Dealer I've ever dealt with. I'm 73 years old and have always purchased used , he went on and above to satisfy my needs. Thanks Action Automotive of Hudson New York!!! :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very pleased

John Rapp went out of his way to accommodate my needs. Having no vehicle to start with I couldn't go to him so he came to me for a test drive and also to pick me up for the final closing. He put in a lot of valuable time to do this and was courteous even when I messed up and cost him still more time. I thank him very much for his helpfulness and a beautiful car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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