Reviews
Deborah Case
I always impressed how with the service at East Syracuse Kia Stars for Mike, Anthony and Bobby and the guys in garage. If parts do not need to be replaced, they say so.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kia Rio
I can not say enough great things about the dealership and the people that work there. They were friendly and helpful and everything was done quickly and professionally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great deal
Mark (the salesman) was very attentive to my needs. He was very friendly and personable, easy to converse with, which was a pleasant change from the pushy sales people I have experienced in previously. Gary (finance) definitely took extra time to reach out to every possible lender and found me a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love the people
Absolutely love the people that work there. Always kind and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car service
Service was done quickly and things were done to my satisfaction
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
service at kia
we have dealt with Kia for many years. everyone has always been courteous and polite. when an occasional problem did appear it was handled promptly and correctly. we love the service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
KIA Service Dept - Bobby
It is always a pleasure working with Bobby in the service department. Thank you Bobby!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bruce King
Technician drove car to test transmission and could find nothing wrong...It was probably my wife's imagination. We've never had a car hold up and run as well with this many miles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Report
It was as always a great place to do business. Everybody in the service dept. are very nice and professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Job well done on manufacturer recalls.
Two routine manufacturer recalls were handled with courtesy and in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase