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Kia of East Syracuse

(118 reviews)

Reviews

(118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Deborah Case

I always impressed how with the service at East Syracuse Kia Stars for Mike, Anthony and Bobby and the guys in garage. If parts do not need to be replaced, they say so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kia Rio

I can not say enough great things about the dealership and the people that work there. They were friendly and helpful and everything was done quickly and professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great deal

Mark (the salesman) was very attentive to my needs. He was very friendly and personable, easy to converse with, which was a pleasant change from the pushy sales people I have experienced in previously. Gary (finance) definitely took extra time to reach out to every possible lender and found me a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love the people

Absolutely love the people that work there. Always kind and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car service

Service was done quickly and things were done to my satisfaction

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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service at kia

we have dealt with Kia for many years. everyone has always been courteous and polite. when an occasional problem did appear it was handled promptly and correctly. we love the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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KIA Service Dept - Bobby

It is always a pleasure working with Bobby in the service department. Thank you Bobby!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bruce King

Technician drove car to test transmission and could find nothing wrong...It was probably my wife's imagination. We've never had a car hold up and run as well with this many miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Report

It was as always a great place to do business. Everybody in the service dept. are very nice and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Job well done on manufacturer recalls.

Two routine manufacturer recalls were handled with courtesy and in a timely fashion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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