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(217 reviews)

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Amazing customer service experience!

All of the staff were super friendly and helpful. They gave me a clear understanding as to how the vehicle would be bought and registered and helped me through the process. They are all super honest. They have a great selection of cars and they were all in great condition! They cleaned my car before I drove it away too. Experience was fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service!

Great customer service and so helpful to solve the problem. The manager and the staff work together to help the client. Excellent customer service. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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new dealership I am now coming to!

this whole buying process was great. any issue I had was addressed and cleared up. The honestly are a top notch dealership! Customer service was GREATER than I expected. Had great help with EVERYONE! the quality of all repairs were 20/10 ! if I could give a million stars I would! The faculty are just angels they had wonderful customer service and overall It was honestly the best! Thank you CarNova! I will be coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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carnova

best place ever! like honestly. its amazing ! ugh i cannot fathom how GREAT CarNova is! OMG telling all my friends!! yayy go carnova! lol!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Teenage, first time buyer

I had to make sure everything was solid and On point. My mom owns a shop so I know what’s right and what’s wrong. Everything was in GREAT shape surprisingly ! Usually these dealerships give you crap cars and milk you out of your money but car nova changed my mind. I love love love this place. I’m coming back in the future . I really to trust them and they valued my time and that’s very important to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3rd time buyer !

I had a great experience here. They had magnificent staff. They were all so polite. I got free coffee ! I love my coffee ! Lol . Definitely recommending friends and family to come here ! Their cars drive and look like their all brand new and that’s the most important part. THANK YOU CAR NOVA !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Out of state buyer l

Everybody was polite. Everything was pictured exactly how it is In person plus more ! I even asked for an extra picture and they sent it right away. I recommend coming here if you’re out of state and feel sketchy about a vehicle online. They show you everything in line and if you come in or choose to get it delivered it’s exactly how it is plus more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2nd time buyer

I love it here. This is my go to place when i need to look for a car/ buy one. The buying process was smooth . Customer service is no match to any dealers around here. Overall I give this place a 20 out of 5 stars. Thank you car nova for my second car !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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6th time buyer

I’ve been coming here for years and every time they give me a better car ! I love CarNova I definitely regiment coming here as a first time buyer or if you value your money. Great customer service. It’s just gotten better and better here. Still have great refreshments !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Out of state buyer

Had a wonderful time here at CarNova . They have awesome customer service. Nobody is rushing you or being rude like MOST DEALERSHIPS ! Everything went smoothly. The car is great. Thanks ! I’m coming back in the future !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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