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(217 reviews)

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Very nice people to do business with.

Love my 06 tacoma. Good price quality vehicle. Thanks Indy Auto source.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Other car dealers take note!!!

If you are looking to purchase a specialty automobile and Indy Auto Source has what you looking for, look no further! Craig Miller, his wife and entire staff are very down to earth & are absolutely a pleasure to deal with! There were no pressure tactics, my phone calls were promptly returned and I was treated with complete honesty & fairness throughout the entire process from start to finish! I had been shopping for a new "toy" for about a solid month and had seen all the tactics, just about heard "all the lines", been told out right "lies" about the conditions of the cars that I were inquiring about over the phone, only to drive long distances (up to four hours!) just to see "over-priced trash" unfit to even test drive! With Craig Miller, the material he is selling is "high quality" and "exactly" as described! Indy Auto Source sets a new high standard for all others to follow! A true treasure indeed!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Pleased...I got a really good deal.

Wow! What a refreshing experience! What great deal! I have nearly 40 years of car buying experience and this was the best... Let?s face it folks, buying a car, new or used is largely a ?fear based, dysfunctional activity.? Customer is afraid he?s going to buy something he doesn't want or need, and the salesperson is afraid that if he does not sell something he will be fired. Crazy way to set up an adversarial transaction. Is it no wonder that the single most numerous complaint to BBB involves car transactions? At IndyAutosource, Craig and Dawn strip all that ?Dysfunction,? away. Much like real estate, they approach the car business with a ?Customer Centric, I want what you want,? business model. I call it a ?Normative transaction.? With today?s technology one can carefully research the true value of a trade in and the true value of the vehicle of choice. Armed with my research I visited several dealers, only to be insulted by bad trade values and treated like I was trying to rip them off?. Then I visited Craig and Dawn...expressed interest in a specific vehicle, they shared information freely, let me spend as much time as I wanted looking and inspecting my choice...not once did they attempt to direct me to another vehicle...when I returned from my test drive, Craig asked if I was trading my vehicle? He inspected it, drove it and returned with his smart phone and pulled up the very data I had used to determine my vehicle trade value?.then offered me within a couple $$ the value I had set for my trade. I had researched the value of the vehicle I wanted and Craigs price was well within the ?Norm.? Thus, the stage was set for a very satisfying deal. I strongly recommend Indyautosource. Low overhead, not flashy, just Craig and Dawn...Honesty, Integrity, proving that ?Honest Salesman,? is not an oxymoron.... Clarence Mason Carmel, IN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Pure poetry Clarence, you clearly missed your calling in the Star News Editorial department. You have become a friend of Dawn and I's over the past few months since your purchase. We are thrilled that you are enjoying your new Denali so much. I can't thank you enough for the kind words, thanks again. Craig

Great car buying experience!

Great car buying experience! We really appreciated Craig's refreshing approach, it was a pleasant surprise. Craig and Dawn are truly customer focused, another bonus. Also it was so nice to pick up the car closer to our home. We will look to Indy Auto Source for our future car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing!

Craig and Dawn are awesome dealers. Their business is so amazing. They are very friendly and incredible helpful even for deaf people. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Enjoyable Process!

We are very pleased with our 2010 Acura RDX. Craig explained the history of the vehicle, was very informative, and had the vehicle priced right. He and Dawn were a pleasure to meet and I will definitly recommend Indy Auto Source to others and will be back in touch the next time we are in the market for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car at a affordable price

Craig and his wife bent over backwards to accomodate the purchase of a car for my son, affordable price and no problems. Actually having Craig look for a similiar vehicle for my other son. Good trusting folks, thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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You will not find a better Dealer

Indy Auto Source is a prime example of how the car buying process should be. You get the kind of personal, trusting, friendly service that you want but will never get at the large faceless chain dealers. At no point did I feel I was ever pressured or being mislead. I have shopped around several of the large dealers the past few years for the truck that I eventually found at Indy Auto Source. Not only was it the exact model with the exact features I wanted, but I got it for an excellent deal. Even the little things like filling up the gas tank and running it through the car wash before I drove it home was actually very appreciated. Craig has the experience and knowledge needed to make sure that the car you're buying from him is going to be the best used car you can ever buy. I highly recommend Indy Auto Source to anyone either looking at a listing by them on this website, or to anyone who has yet to begin their new car search. You won't regret it, and you may just leave shocked that customer service is still alive and well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First but not last experience!

For my retirement my wonderful wife wanted me to have the car of my dreams (Corvette convertible) so we went shopping and found Indy Auto Source in Carmel Indiana. I called Craig to discuss the details of this beautiful red 2004 Corvette that he had on his lot. Everyone that has purchased an automobile has either heard of or has experienced the "used car salesman" that makes the whole procedure cautious and uncomfortable. From the initial conversation with Craig I knew that he was going to make this meanful purchase a wonderful experience. I drove three hours to see this car and meet the people that call themselves Indy Auto Source, and I was pleased to find that my first impression was correct. Craig and Dawn Miller make you feel like family the minute you get there. They truly run a business that has a warm and friendly atmosphere. The bright red Corvette is a my dream come true, and the experience is one that I will remember forever. We will buy our next car from Craig and Dawn (Indy Auto Source)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wow, that was different.

I have honestly never had a used car buying experience like the one I just had with Craig and Dawn. I'm used to the usual waste a whole day while someone talks to me about 10 cars that I don't want and then a whole truckload of feet dragging through paperwork. Craig made it easy. Actually took the time to answer questions instead of just talking the entire time to fill the silence. Dawn made it feel more like we were all just sitting down around a coffee to chat instead of buying a car. Craig gave our car a wash and did some repair work at just the cost of parts. Super nice folks and no regrets about feeling like I had been ripped off when I left. I would give them an overall rating of 4 and half stars. The only reason it is not five is that I always reserve final judgement to see how the car does for awhile. Purchased a '98 Lincoln Town Car from them which they are delivering on Thursday. Just wonderful customer service - any dealers smart enough to be reading these sort of reviews take notes. Thanks Craig and Dawn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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