Reviews
Great Buying Experience
I just purchased my second vehicle from Craig at Indy Auto Source. I got just the car I wanted at a fair price. Craig made the car buying experience easy and enjoyable. All I had to do was tell him what I was looking for and how much I wanted to spend, and Craig found the perfect car for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
FJ Cruiser
Absolutely great car buying experiences! As a "car guy" I have bought my share of vehicles over the years, and you can believe all the praise you read about Craig and Dawn. Fair prices on their end and on trade in, no silly games, and an honest desire to do right by their customers. More "big" dealers should learn from this model! If you are looking for anything from a daily driver to a collector car do yourself a favor and give them a call, they will earn your business and trust, they certainly have earned mine!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Painless purchase
Possibly the easiest car transaction in history. Craig made accommodations to meet us when it was convenient for us and answered all of our questions. We highly recommend Indy Auto Source!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest Integrity
Aside from the fact we bought a car I have never encountered such great character from sales representatives. Kudos to Craig and Dawn for providing honest, respectful, and deliberate care for our vehicular needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2000 Ford E-250 Econoline
I could not have had a better experience with Craig and his wife. From my first e-mail contact to the final delivery at my house, everything was handled efficiently and with honesty and integrity. I would work with them again when I need another used car. He followed up with all promises!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ford Econoline E-250
I had a very good experience purchasing my vehicle from Craig at Indy Auto Source. Enjoyed meeting he and his wife who efficiently delivered it to my home. He has following up on some wheel parts that were missing and I will get those installed in the next few days. I feel like he went out of his way to provide me with a good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Prepare for Awesomeness
Indy Auto Source is a spectacular business. I was looking to purchase my first used vehicle and Craig was amazing to work with. From our initial meeting, to our trade-in negotiations, to my final purchase he was extremely responsive and professional in his work and kept me up to date with everything throughout the process. Not only that, he treated me like a long time friend which was greatly appreciated. I purchased a 2006 Jeep Wrangler that had a small amount of body rust and some small electrical issues. Craig saw to it that the paint & body work was completed to my satisfaction. He also promptly fixed the electrical issues and assured me of the 3,000 mile warranty, which is an awesome bonus for a recently purchased used car. He was flexible and worked with me on the price of the vehicle to something that was acceptable for both of us. I have already recommended several friends and family members to Craig and the Indy Auto Source crew. Professional, hard working, and a true american "Mom & Pop" shop. You have nothing to worry about buying a vehicle from Indy Auto Source!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's great buying a car for once!!
Indy Auto Source what are great over all experence in buying a used car.. They can go head to head with any large dealership and give you all the resources needed ie. finacing contacts and warrentees. Its finally nice to go into a dealership and looking at a used car that is turn key! It needs nothing!!! New tires all service complete no dents etc!! Great time will recommed to anyone who's looking for a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A very refreshing change for a dealership
We recently purchased a Mercedes from Craig at Indy Auto Source. The entire transaction was handle in a very unusual manner in that from the very beginning, he treated us as though we were personal friends vs. new customer off the street. No dealer fees, no pressure, and second thoughts to dealing with our new found friend. I have not seen a dealer of this integrity in all my 38 plus years of car buying. He also offers a warranty on his vehicles, or at least the one we purchased, of which he promptly stood behind when it had a small oil leak and made the repair and even gave my wife a loaner while it was in the shop. Even a new dealer does not do that. I will definitely look to buy again from Craig and family again and highly recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Experience Ever
I am 47 years old and live over 500 miles away in Maryland. I have bought many cars in my life. I want to say that Craig and Dawn were the best I have ever dealt with by far. Easy going, honest, respectful and no pressure. I would strongly recommend you consider them for your next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase