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(217 reviews)

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Great Experience!

I am extremely pleased with my purchase at Indy Auto Source. Craig is not a high pressure sales person trying to shove a car on you. He is really laid back, honest, and thorough. Not only did we find the exact vehicle that we were looking for in his inventory, but it was in perfect condition with half the miles of any other cars we were looking at. He made the paperwork process simple and quick. We were in and out. His wife Dawn was a sweetie! I would recommend anybody to buy from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Full Service and Overall Great Experience!

Will have to say my husband and I have known a lot of car salesman, and most of them fit the stereotype you'd expect. I NEVER had that vibe from the second we stepped onto the lot. We contacted the owner of the lot via phone and let him know we'd be by later in the day and he said he'd have the cars we wanted to see there and ready to go. Craig and his wife were so sweet and personable my husband and I felt we were just there to hang out and talk cars with friends - never once did I feel pressured to purchase and the prices there are the best I've seen in Indianapolis or even nationally in the collector car market! They do much of the service in house and are transparent about the condition of every car they offer for sale. Will definitely call him for the next family car or truck and recommend you do the same!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car buying experience I've ever had.

I'm in my 50's and have bought several cars over the years. Buying from Indy Auto Source was the easiest and most pleasurable car purchase I've ever had. Craig was straight forward, honest, kept his word, and easy to deal with. Would definately consider purchasing from him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Bought their boat from them and the family was very warm and helpful. Great experience and willing to answer any question. Craig went above and beyond to make sure all our needs were met. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people, Great service, Great car!

Craig and dawn are amazing people with a refreshing sense of honesty in the car business that is usually a difficult thing to find. As long as their selection continues to grow with their business I don't see my family ever needing to go to another "dealership". The personal touch you get from them is far beyond the expectation of what you might expect from a business that is primarily based off of Internet traffic. The entire process from beginning to even current has been easy and they have still offered service beyond the "deal". This tells me they care about their clients, their product and the future relationships they are building.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car buying experience ive had!

I bought a 2008 wrangler from Craig and got a great price on it. He had all the brakes replaced, air filter and oil replaced, even had the originial soft top! Where most dealers dont bother to do any repairs he went above and beyond. I really appreciate his help and he deserves a perfect rating. Thanks again Craig!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Craig is an honest man and a pleasure to deal with

The car buying experience has always been a scary thing for me. From getting a loan to finding a decent car and most of all dealing with the oh-so pushy dealers. With Craig everything was absolutely 100% perfect. The car was amazing as expected. He had new brakes put on, the oil changed, and the car was inspected at Tom Woods Subaru for defects. Anything he felt I should know about the car he informed me himself. I didn't even have to ask. Craig was probably the least pushy and most honest dealer I have ever met. And I've met quite a few. I would suggest anyone looking for an amazing car and a pleasant car buying experience to visit Craig at Indy Auto Source. I actually wish I had to buy another vehicle right now it was that pleasant. Craig, you've made selecting a car a easy task for me from here on out. You'll have my business as long as you're around! Thanks again! And everyone else, don't hesitate to go here. This man sells quality vehicles and is as honest as it gets.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Above and Beyond Service

What a great car buying experience!!! I found myself needing a vehicle to replace a gas guzzling Tahoe. It so happened that Indy Auto Source had just the vehicle I was looking for and I drove down from Fort Wayne to see the vehicle. The fact that Indy Auto Source does not have a large car lot (costly overhead)is reflected in the lower prices of their vehicles! After purchasing an Acadia and driving home I noticed a leak that allowed water into the interior (a known weak point in the GMC Acadia design with sun roofs.) When I ask Creig about this Creig drove from Indy to Fort Wayne and showed me where the drain ports were located and how to clean them!!! Wow!!! It appears to me that Indy Auto Source has only quality autos to sell and stands behind their vehicles. I would recommend Indy Auto Service to anyone and everyone looking for a quality previously owned vehicle and will return there when I need a vehicle in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Out of town customer

Found truck I was looking for on Cars.com and drove 6 hours to look next day, Craig arranged for me to test drive even though he was out of town getting vehicle for another custoer. We made deal by phone and finished the rest of the transaction over the next week. Truck was shipped to my hometown and everything worked out great. Craig did everything he said he would and I would by from him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick and Easy

After being involved in a crash that resulted in my truck being a total loss I was in search for a new vehicle quick. I looked online and immediately find what I was looking for at Indy Auto Source. Craig and his wife made the buying experience as simple as it could possibly be. Craig continued to stay in contact even after the purchase and I've even referred another person to him, in which he was very grateful and returned the favor with a nice gift. I plan to continue using Craig for my car purchasing in future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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