Reviews
What buying a car should be
I recently purchased a 2009 jeep rubicon from Indy Auto Source, and it was the best car buying experience i have ever had. When you contact the dealership you talk directly to the owner. He went out of his way to help me and offered to deliver the vehicle to my house. Craig is a one of a kind car dealer. I will contact him any time i need a car. Thank you Indy Auto source.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Graet Experience!
Craig and Dawn are the best! I felt like I was dealing with a family member. Craig truly cares about his clients and it shows. I will buy another car from this dealer I know it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic Customer Service
We went shopping for a used car for my daughter as a surprise. We stopped by the store room as Craig was about to close. We mentioned which car we liked and he offered to take us to his home to see the car. Not many companies invite you to their home. We met Dawn and she was sweet and personable. Craig went out of his way to show every option that this car came with. We took it for a test drive and loved it. There was no pressure to buy what-so-ever. He wanted to make sure we were comfortable and we were sure we wanted this car. We filled out the paperwork the next day and they drove it to our residence. He changed the oil , washed, waxed, power washed the engine compartment and made sure the tires and brakes were good to be driven on. I couldn't ask for a nicer couple to close this transaction with. They are both a treat to work with. We had a speaker go out and Craig went and purchased a new one and had it installed for us. Cant beat the service. I have already passed out 3 cards to potential buyers. You cant go wrong dealing with Craig and Dawn. Thanks you guys my daughter still is raving about it. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Perfect Mom-Mobile
We found the perfect car for my wife and family on Cars.com and had a great experience with Craig at IndyAutoSource. The van was exactly as he had presented it and he followed through completely with everything! -Even delivery to us! They are Great!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!!
Just purchased a car for my daughter and the whole experience was great!! Craig was very help full throughout the purchase..I was in California..the car in Indy and we made it all happen via the net and phone..couldn't be easier. My daughter and myself are very pleased. Thank you!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Jeep and a Awesome Experience!!!
We found a awesome Jeep Wrangler at Indy. Auto Source. Craig was very quick getting with us to show us the jeep. He met us after hours due to our driving distance after work. It was a cold rainy night and he had the Jeep inside, dry and clean for us to look at in a well lit facility. We were impressed at how he pointed things out to us with the jeep and even offered a creeper to us to use to slide up under the Jeep so we could also see everything from the bottom side up. He helped us out by getting with our credit union and doing all of the necessary paper work for us, while we were at work. The night we got the Jeep, he and his wife even drove it over to a half way point to meet us, to save us another hour and a half drive to Carmel from our Richmond home. The whole experience was a CLASS ACT, we were VERY satisfied with Craig and Indy Auto Source! We will send friends to him for business in buying a vehicle......12/21/11
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Wonderful Experience with Indy Auto Source
I wasn't seriously in the market, but bought a beautiful Corvette because it was pristine, the buying process was simple, and Craig was wonderful to work with. We will definitely go back to Indy Auto Source for our next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Service
Craig at Indy Auto Source made our vehicle purchase a breeze. No gimmicks, no added costs and no games. After the sale, a couple of issues came up on the vehicle we purchased. Craig purchased the parts and drove to our work location twice and fixed the problems on-site. I can't see one of those big dealerships providing that kind of service. Our overall experience was great, and it was nice to deal with a genuinely nice person in Craig. Indy Auto Source will be first on our list when we look for our next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly recommended
Craig and Dawn were so great to work with! The entire experience represents how car shopping should work - superior cars (he's a small shop, no room for lemons), no pressure sales, and most importantly, bending over backward to ensure satisfaction. We'll only be going back to them for cars going forward. Reach out to me if you have further questions about them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
I love my new Audi TT from Indy Auto Source! Craig went out of his way to ensure the buying process was as easy as possible. He worked with me on my trade in and gave me a great deal on a beautiful gently used car. I would highly recommend working with Indy Auto Source for your next vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase