Reviews
It's been a slow ride for me to appreciate this...
It's been a slow ride for me to appreciate this dealership....however I've met up with two amazingly helpful ppl recently making my purchasing here a better experience! Thanks guys!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Were too pushy, felt very uncomfortable.
Loved the vehicle, didn't care for the salesmens approach at all. Way to pushy. I left with a headache!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Ask for Sean or Pete. They went above and beyond to get...
Ask for Sean or Pete. They went above and beyond to get what we needed. They will do the same for you. They promised to take care if us...AND THEY DID!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had an AWESOME experience at Rusty Eck! Jeremy,...
We had an AWESOME experience at Rusty Eck! Jeremy, Johnny and Devlyn were so helpful and took great care of us! We were able to buy us a new Ford Escape AND a cute little used car for our daughter!! We will definitely be repeat customers at Rusty Eck and would recommend this dealership to all our friends and family! Be sure and ask for Jeremy Painter or Johnny Chrisman!! Best car buying experience ever!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great feedback! I am so happy to hear you had an excellent experience at our dealership! I want to thank you for all your kind words and business. Reading great reviews like this is such a compliment and we are so glad you chose Rusty Eck Ford for your new vehicle. If you have any additional questions please feel free to contact us. We look forward to working with you again and until next time, we hope you continue to enjoy your new Ford Escape. We also hope your daughter loves her vehicle as well! Sincerely, Vicky McMillin – Customer Relations Director
Very nice! Nick was helpful and straight forward. I...
Very nice! Nick was helpful and straight forward. I appreciate it and would recommend this dealership to others. Thats all I have to say about that
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience —
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the feedback! I am happy to hear you had a great experience at Rusty Eck Ford. We strive to give great customer service and your feedback show we did just that. Thank you again for your support and business - we appreciate you recommending our dealership to others. We look forward to seeing you soon! Sincerely, Vicky McMillin – Customer Relations Director
Very friendly staff that worked with us extensively to...
Very friendly staff that worked with us extensively to ensure that we left their dealership happy and with the car that we wanted (we may have had a lot of requests!). Tony was great and wisely utilized other salesman, such as Rich, to answer any questions that he could not perfectly answer. Make sure you stop by and say hi to Cedric, as he is one of the most charismatic individuals I have ever met. If you need any help with car gadgets, such as sync, Danielle is the person to go see. Will definitely continue shopping here in the future and we strongly recommend going to Rusty Eck Ford for your next vehicle. Thanks again for your help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for all the kind words you have to say about our dealership! I am so happy to hear that you had a positive experience and you left a happy customer. Customer satisfaction is very important to us and I am glad that our team was able to help you find a car that best suited your needs. If you have any additional questions please don't hesitate to contact us. We look forward to working with you and whoever you send our way in the future! Sincerely, Vicky McMillin – Customer Relations Director
Best sales person we have ever met. He made me want to...
Best sales person we have ever met. He made me want to buy a new car, and I was excited about being at a dealership for once. Steve was very knowlegable about the Focus and Escape that we were deciding between, and took great care of us. Went to two other dealerships before making the 100 mile drive and got a way better deal from Rusty Eck Ford. Worth the drive. Thanks Steve! -Happy New Escape Owner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for giving us such great feedback! We really appreciate you taking the time to let us know about your experience. I am so glad that the service you received was excellent and that Steve was able to help you find a car that best suited your needs. If you have any additional questions please don't hesitate to contact us. We look forward to work with you again in the future and until then, I hope you continue to enjoy your new Ford Escape! Sincerely, Vicky McMillin – Customer Relations Director
My parents and I went to more than one dealership, and...
My parents and I went to more than one dealership, and Rusty Eck Ford was by far the best. The employees were extremely friendly, and they made us a deal on a great car. I was able to get a 2009 Ford Focus for around 8500. They make sure that you can afford the car you want. I would definitely recommend going to them if you ever want to buy a car. Nick Mildfelt was our salesman, and he was amazing. He is willing to go out of his way just to make sure the customer is happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Leah, thank you so much for the great feedback! I am so happy to hear you had a great experience and that our team was able to make the car buying process go smooth for you. Nick is a great employee who always goes above and beyond to make sure our customers are satisfied. Thank you again for your support and business! Until next time, I hope you continue to enjoy your new Ford Focus! Sincerely, Vicky McMillin – Customer Relations Director
MY HUSBAND AND I HAD A GREAT EXPERIENCE AT RUSTY ECK...
MY HUSBAND AND I HAD A GREAT EXPERIENCE AT RUSTY ECK FORD. OUR SALESMAN, CEDRIC HUNT, WAS POLITE, PERSONABLE AND NEVER MADE US FEEL PUSHED INTO BUYING. WE HAD OUR FORMER CAR FOR 9 YEARS AND FEEL LIKE WE HAD A GOOD EXPERIENCE. WE HAVE ALWAYS USED RUSTY ECK FORD SERVICE CENTER FOR ALL OF OUR CAR MAINTENANCE AND REPAIRS. WE LOVE OUR NEW FORD FUSION AND LOOK FORWARD TO MANY YEARS OF COMFORTABLE AND DEPENDABLE SERVICE. I MIGHT MENTION OUR SERVICE ADVISOR ON OUR FORMER CAR WAS GLENN WILLIAMS AND HE WAS ALWAYS VERY HELPFUL AND COURTEOUS AND HOPE TO HAVE HIM AS OUR ADVISOR FOR OUR NEW CAR.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review! We really appreciate you taking the time to tell us about your experience at our dealership. I am so happy to hear Cedric was so helpful and able to find a car that best suited you and your husband. I want to thank you for your business and continued support. If you have any additional questions please feel free to contact me and until next time, I hope you and your husband continue to enjoy your new Ford Fusion. Sincerely, Vicky McMillin – Customer Relations Director
This is Tamara Williams, Devlyn answered all of our...
This is Tamara Williams, Devlyn answered all of our questions, was easy to work with and got us what we wanted. I would recommend Devlyn to everyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tamara, thank you so much for taking the time to tell us about your experience! I am so happy to hear Devlyn gave you outstanding service and was able to get you what you wanted. Customer service is always our top priority and I am pleased to hear that you were very satisfied. If you have any additional questions, please don't hesitate to contact me. Sincerely, Vicky McMillin- Customer Services