Reviews
Paulette and the team can through again with a win!
Paulette and the team can through again with a win! Thank you! Great sales and service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kelly, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.
We love Heritage Mazda.
We love Heritage Mazda. Paulette was great, so kind, and friendly! Made the buying process so easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Paris Tato was very nice & wasn’t pushy.
Paris Tato was very nice & wasn’t pushy. Knowing that I was already at that dealership before, he didn’t try to bore me with details or over sell things. I was at the dealership past closing but he didn’t make me feel like he was rushing me out. Very nice & personable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
We had a great experiencing purchasing our second Mazda
We had a great experiencing purchasing our second Mazda at Heritage. David, Paulette, and Paris were all friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Heritage Mazda Towson, David Dowd, Paullete Edwards, and
Heritage Mazda Towson, David Dowd, Paullete Edwards, and Paris Tato— excellent team service. They made the car buying experience easy and straightforward. They were direct and clear on the financial “data”’points, which made doing a deal a snap. I highly recommend this dealership team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!
Chris (our salesperson) and Paris (our finance manager)
Chris (our salesperson) and Paris (our finance manager) provided exceptional service from start to finish. Over the course of two visits to the dealership, Chris was the consummate professional: Friendly, knowledgeable about the product he was selling, and attentive without being pushy or trying to rush the process. He let us take the time to decide what car was right for us after our first visit and ensured that everything was ready to go when we returned to purchase the vehicle we selected a few days later. Our finance manager Paris was equally fantastic: Explaining the financing options and packages without pushing us to select something we didn't want. We selected Heritage Mazda Towson — a dealership an hour and a half away from us — primarily based on the myriad positive reviews of their customer service. The actual experience exceeded our high expectations, and we will be returning to the Heritage group for future service of our current vehicle, and for further vehicle purchases for our growing family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Josh, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
The best salesman I’ve ever had!
The best salesman I’ve ever had! He was very friendly and honest with us and we never felt pressured! He explained everything and answered all our questions!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jenn, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Towson! Please don't hesitate to reach out if there's anything additional we can do for you.
Greg was thoroughly and patient in the purchasing
Greg was thoroughly and patient in the purchasing process. He was also upfront about any and all costs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Benjamin, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Towson! We are always more than happy to assist you if anything else comes up. Take care!
Greg was great.
Greg was great. He was organized, professional, and upfront. The purchasing process was swift and simple.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Towson! Please don't hesitate to reach out if there's anything additional we can do for you.
Clean, quiet, respectful dealership.
Clean, quiet, respectful dealership. Tyler Stokes was a real pleasure to talk to. I will work with him when it's time to buy my next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Mazda Towson!