Heritage Mazda Towson

Absolutely amazing experience, especially after coming off a few lousy interactions at other dealerships elsewhere in the area. Our sales person, Paulette, was awesome and worked with us to make sure I got exactly what I wanted when I wasn't even sure what I wanted going in. Paris made sure I was well taken care of when it came to financing and went above and beyond to get me an incredible rate. Both stayed late to assist after a long day dealing with technical issues when I'm sure they were eager to get home. They stayed friendly and helpful the entire time we were there, and were just as great when I showed back up at 9am the next morning to pick up my floormats from the parts department. I was a Toyota gal for 20 years until I came to Heritage. They made the switch a no-brainer. Thank you so much to the whole team for making this not just painless, but pleasant.

Very good experience. I got a great deal and treated well by all of the staff

Talked to multiple people here and worked with Gary to get a car I had my eyes on from out of state. They were able to hold the car for me until I could make the trip to be in person to purchase the vehicle. Very helpful team overall!

Gary P provided great service during what is usually a stressful purchase. I drove home very happy in my new car.

Outstanding buyer experience. Gary Parsons was our sales person. Gary is knowledgeable, honest, personable and very helpful. He goes the extra mile. Dan Chaconas was our sales manager. He provided us with a very fair price for our new 2024 CX-5 and set a customer centered tone for the transaction, which we initiated on-line. Amin Fatouraee thoroughly and efficiently explained all of the protection packages available. Everyone we encountered at this dealership was professional, friendly and helpful.

Everyone made the process so easy. Friendly, so knowledgeable, quick, and great selection for what we needed.

Excellent service and Rudy was wonderful. Have been coming here for several years now and will come back again.

Exceptional service. I feel like anytime I need to buy a car again I will want to use this service. By far my best experience at car dealership. Over the years I have purchased at 3 different ones. Highly recommend.

Paulette was amazing Throughout the entire experience Helping me to get exactly what I wanted I knew I made a great decision in coming To see her

Jenna provided excellent service and a great buying experience for me. I thoroughly recommended this dealership.