Reviews
Gabe knows his stuff!
I haven’t bought a car in almost 10 years and was prepared for a long and drawn out process. To my surprise, the entire experience from looking at cars on the lot to signing on the dotted line was as easy as it gets. I have to give credit to Gabe Cunningham in sales who made the entire experience quite easy and comfortable. He is very knowledgeable about the cars and the entire car buying process. He was also quite patient with answering all my questions. I couldn’t be happier and would recommend you work with Gabe if you have a chance. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A great experience
A few weeks ago, I purchased my first Mazda at the Towson location. Gabe made the entire process painless & was extremely helpful. I would refer Gabe to anyone looking to purchase a Mazda. Thanks Gabe!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly recommend
Both Gabe and Doug went above and beyond to make sure my needs were met when purchasing my 2016 Mazda 3. Gabe was extremely knowledgable and patient and Doug went out of his way to make it work. highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great service
I knew which car I wanted from working with Bo through the website. When I arrived, Sang and I worked together to get me out the door that day. All aspects were simple.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Heritage Mazda Towson is pleased to hear that you had a memorable car buying experience with Sang, Bo, and the team! We welcome you to stay in touch and please feel free to contact us should you have any questions about your 2016, Mazda CX-5. We would be happy to lend our support!
My new 2015 Mazda3
OMG!! Thanks a lot Sang. My expectations for Mazda Towson well exceeded my expectations. You and your manager Jason were looking out for me to help me pay the monthly payments I could afford. That meant a lot. I was in and out of the dealership in no time with my new Red 2015 Mazda3 with no money down. Merry Christmas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Service
I went to Heritage Mazda Towson a little hesitant to purchase a car, then Sang approached me. He was patient, kind and honest. Everyone one treated me with nothing but kindness and respect. I walked out with the car I loved. Thank you Sang, thank you Heritage Mazda..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great first car buying experience!
Sang was great to work with! He made sure the car was what I wanted, and followed up to make sure I was satisfied with the car after I bought it. There was no pressure! I would definitely go back because of the care and consideration they gave their customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good morning DM. Heritage Mazda Towson would like to congratulate you on your purchasing your first vehicle! We are absolutely delighted that you visited our dealership to purchase your new vehicle and that you had a great time working with Sang during your visit. We want all our customers to have an exceptional experience with us and we will certainly share your encouraging feedback with Sang. If you should have any questions as you settle in, please do not hesitate to contact us. Thank you again DM for the highly praised review. Happy driving!
Awesome experience
If you're looking for a new car I would definitely recommend going to Heritage Mazda Towson. Everyone was super helpful especially Gab. He took the time to make sure I got what I wanted and he was super helpful. I love my new Mazda 3 and I had an awesome first car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greetings Lauren123! Thanks so much for the outstanding feedback. We are pleased to hear that Gabe and the team were able to assist you in selecting the Mazda3 as your new vehicle! We strive to provide each and every customer with an exceptional experience and are delighted to hear that our team was able to make yours a memorable one. I will certainly share your encouraging thoughts with them! As you settle in to your new Mazda, please do not hesitate to stop by for a regular checkup. We would love to see you! Thank you again Lauren123 and have a great day.
Great first impression
Became interested in a Mazda 3 and decided to test drive one at a nearby dealer. Other dealer would only deal on the one they had on the lot, not the one they located while I was there. Next day I drove an hour to Heritage and had a great experience and bought the exact vehicle I wanted after comparing two versions of the model. The savings was well worth the hour drive. Both Sang Dang and Jodi Desell were excellent and took the time to make sure they answered all my questions and provided information I hadn't thought to ask about. I was also very impressed with Rachel Goetze who made closing the deal a breeze. Look forward to stopping by when my wife is up for a new vehicle. EP, New Market, MD
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Complete satisfaction with my new Mazda3 5 door
I spent a little over 3 hours with Sang Dang at the Mazda dealership. We came in with high expectations and moderate knowledge with what I was looking for. Having leased 4 previous cars, we've dealt with a lot of sales personnel and have spent a lot of time researching. Sang was friendly, patient, informative and knowledgeable throughout the entire process. He walked us through features, pricing and even took us for a test drive. I have nothing positive things to say about any part of the process. I highly recommend Heritage Mazda as well as Sang Dang!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Alaina, thanks so much for your wonderful feedback. Heritage Mazda Towson is pleased to hear that you had great experience working with Sang and that he was able to assist you throughout your purchasing process. We will be sure to share your thoughts with him! As you settle in to your new Mazda3, please do not hesitate to contact us should you have any questions. We would love to lend our support. Thank you again Alaina for the highly praised review.