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Heritage Mazda Towson

(1,721 reviews)
Visit Heritage Mazda Towson
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2023 state dealer award
View 11 awards
2023 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 881-6423 (877) 881-6423
Used (877) 881-2716 (877) 881-2716
Service (877) 881-0301 (877) 881-0301

Reviews

(1,721 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Mazda Towson from DealerRater.

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Very Helpful and Attentive!

Incredibly helpful with every step of the process, when things weren’t looking great he did not stop trying to help me get in the exact car I wanted! I highly recommend working with him i your future car purchasing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback about your recent car buying experience. We are so happy to read such a great review! We look forward to your next visit! Take care!

Driving in style!

I had an excellent experience at Mazda today. They were very knowledgeable, realistic, and worked things out so that I could have a luxury experience while driving safely. I'll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Mazda Towson. Please don't hesitate to reach out to us if there's anything more we can do!

Used Car

John is helping me with my used car purchase. He wants to guarantee a happy buying experience and will work with me on any issues I may encounter. I appreciate his care and concern and have found the sales and support staff to be responsive and helpful. Thank you Heritage. Bill Johnson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Bill, we are happy John was of such help in your recent purchasing experience. Please let us know if there is anything else we can do for you; we are more than happy to help!

Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Great service

Im a repeat customer of bo hudson and again he was excellent to work with.Bo will get my recommendation for anyone i know looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Mazda.anthg, we are very happy to have Bo provide you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Heritage Mazda Towson

Very easy

Very helpful. Knew what I wanted and they made it happen. This is the second time I've bought a car from here and would deff go back. Ralph and John were great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are so pleased you enjoyed your visit to Heritage Mazda Towson! Please let us know if there is anything else we can do for you; we are more than happy to help. Take care!

Dealer response

Hi, we are so pleased you enjoyed your visit to Heritage Mazda Towson! Please let us know if there is anything else we can do for you; we are more than happy to help. Take care!

Another Great Experience!

As always, the Mazda dealership in Timonium performed above and beyond. I stopped in without an appointment, had my tire repaired, oil checked, and a multi-point inspection performed, and was out the door in 45 minutes. Everyone is very pleasant and accommodating, and the waiting area is very comfortable. Another Great Experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at Heritage Mazda Towson. We're happy we can always meet your expectations! We look forward to your next visit. Until next time!

Dealer response

Hi, thank you for taking the time to leave a review for us at Heritage Mazda Towson. We're happy we can always meet your expectations! We look forward to your next visit. Until next time!

Great experience

The sales staff was straight forward with me and didn't try to change the pricing/financing after we reached a deal. This led to a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Christopher, we are so pleased you enjoyed your visit to Heritage Mazda Towson! We are always more than happy to assist you if anything else comes up. Take care!

To the point salesmanship

Bo didn’t mess around and got straight to what I needed inthe deal. Would highly recommend him and Heritage as a trusted shop for a new Mazda. Great deal. Great Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It means a lot to us to have earned your trust in Bo and our dealership! We really appreciate your recommendation, and we look forward to your next visit! Safe travels!

Great

Excellent Service from Craig. Overall great experience. No pressure, found the vehicle I wanted. Five Stars, great vehicle, plenty options to choose from. Thank You.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We're happy to hear you had such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Excellent service-as always!

Service was to install aftermarket equipment and routine maintenance. As always, extremely efficient service; job done right from the beginning! From order to pick-up, all aspects totally professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Mazda Towson! We hope you continue to choose us for all your automotive needs! Take care!