Reviews
Always satisfied
I love the Fast and thorough service. My experiences with KIA motors are always good ones. I’ve been coming there for approximately 9-10 years and I am always pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Non-stressful buying experience
Our salesperson was not pushy. He helped me find a car that I was happy with and wanted to buy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Great experience from the telluride
All of it, great experience all over around. Love my new telluride!will be coming back for all my services and car purchases
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Our sales associate James Vanacora was very attentive to...
Our sales associate James Vanacora was very attentive to our needs when trying to decide on a vehicle. James went above a beyond to make us comfortable during our visits. James was very knowledgeable of all the vehicles and I believe he provided us with enough information to make a good decision for us. Thank you James.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! We really appreciate your business. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Everyone from Adil to Oscar to the manager was nothing...
Everyone from Adil to Oscar to the manager was nothing short of excellent. I will refer friends and family to this dealership. This is the first dealership that I’ve been to where I felt taken care fully. Can’t express enough with how pleased i am!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gerald Kia has a very special group of people working there. Highest regards to this establishment. Professional and friendly!!!
Alan Romero deserves a promotion, phenomenal job! He made...
Alan Romero deserves a promotion, phenomenal job! He made sure that we were aware of everything before we drove off in our brand new kia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! We really appreciate your business. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Great experience!!!!!
friendly and fair! One of the best experiences Ive had in purchasing a vehicle. Wasnt pushy, just walked me thru the process easily.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
I had a great experience! You have my future business!...
I had a great experience! You have my future business! Friendly from the get go and I would definitely recommend this dealership specifically to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Very good, stress-free experience. Immediate attention to...
Very good, stress-free experience. Immediate attention to all questions and concerns. Sales rep very knowledgeable about vehicle. Showroom and offices clean and welcoming. First Kia purchased after two Gerald Subarus. Overall good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com
Auto Service
Always so kind and helpful very nice staff, very fast when servicing my car, love the cash washes thanks guys ! 😄
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback, Vanessa. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Tim Slattery General Manager Gerald Kia of North Aurora tslattery@geraldauto.com