Reviews
Awesome buying and trade in experience.
Damien was great to work with, he ensured all of our needs were met and went into full details of the features and benefits of the Telluride. The whole process was quick and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora
Great Sevice
Always great customer service from Jamie. He makes sure we understand the service being done. Handles it very professionally and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora
Service
Having my car service is a really treat. I'm in and out in no time. Thanks John and Jaime for all you do!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Pedro, and thanks for the great feedback! We're very happy that John and Jaime were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora
Great service
Price was as quoted, service was friendly and fast, no surprises, service tech. Called me to answer questions, car was washed after service. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora
Great staff! Really enjoyed the professionalism!
Honestly, quick and efficient treatment by Scott, Alex and the entire team. In and out not there all day or call backs the next day and walked out with what I wanted and not something they just told me I had to take.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Liza, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora
Why you should buy a car from Gerald Kia of North
The best part of the experience at Gerald Kia of North Aurora was the employees. James Vanacora(sales consultant) and Tim Slattery(general manager). These two gentleman made my families car buying experience effortless. Their helpfulness and attention to detail was unprecedented. When my family is ready to buy another vehicle Gerald Kia of North Aurora is where we will be going! James and Tim made buying a car effortless! This is what a car buy experience should be. Thank you very much Gerald Kia of North Aurora and Happy Holidays!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora
Gina and Ed were so helpful with our new Telluride!! They...
Gina and Ed were so helpful with our new Telluride!! They made it easy and convenient, they brought the car to our house to test drive and did most of the paper work without us in the dealership! Thank you again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora
Gina & Ed were amazing! We had the best experience buying...
Gina & Ed were amazing! We had the best experience buying our Telluride with Gerald Kia. We’ll be back again for our K5 soon because of how great this experience was!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora
Great Customer Seevice and Attention to Detail
Being able to be honest and direct with the salesman, Damian, and being treated the same in return. I like that Damian greeted me outside the building and offered to help. He was a joy to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that Damian was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora
Friendly salesman, clean facility
Adil our sales person was very soft spoken, friendly and patient. Nobody tried to rush us even though it was late in the evening. Facility looks very modern and clean. I knew what I wanted prior to coming to Gerald KIA and it was very quick in and out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Tim Slattery General Sales Manager Gerald Kia of North Aurora