Reviews
Great review for Kirby Kia and Jesse Rodriguez
Our experience with Kirby Kia was excellent. Jesse Rodriguez did a fantastic job locating a perfect vehicle and everyone at the entire company did a super job. Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Smooth and Professional
I actually had fun. John and George both worked with me and it was the best car purchasing experience I’ve ever had. Also, I was blown away by the quality of the Kia product I had purchased. I didn’t think I was going to like it and was in the process of ordering another car from another dealership where I bought my last car. Out of courtesy and to be positively sure I gave it go. So glad I did. I purchased the premium Niro ev and felt like I was driving a luxury car. The lane assist and the smart cruise control worked better than I could have imagined. My salesman John I think was enlightened too as how well it performed when I tested it with my hands off the wheel. I don’t recommend that but, I was just curious to how well it would work. I have never been given such a thorough in-depth overview of the car’s functions as I received from George.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honest and fair car dealer
Everybody we met at this dealership was friendly, knowledgeable, and (believe it or not) honest. Heather was our salesperson and was great from the beginning. She's helpful patient, and super easy to work with. The finance guy, David, was as genuine and honest as you can get. After all, he's was Ventura County sheriff deputy for 10 years. If I need another car and can find what I want at this dealership, I will definitely do business with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Customer service
I highly recommend Miguel Hurtado! Just purchased an optima. He listened to what I was looking for and helped me choose the right car for me. I would (and already have) recommend him to people I know. I will be a return customer, for sure! Thanks Miguel!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Dealership Experience
I was recently looking for a new car to have as a daily driver, and I ended up deciding on a Kia Soul. I reached out to John Gonzales at Kirby and he made the process easy. When I was ready to buy, John had me in and out of the dealership without any hassle. I’m enjoying my new Kia and would recommend Kirby Kia and John Gonzales to anyone interested in a Kia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Two cars in one visit
We went to KIrby Kia of Ventura needing two cars - one for my wife and another for our daughter to use to get to college. Deanna was the Internet Sales manager and she did a great job guiding us through the process. I had previously purchased a car from this dealership, so I have had a lot of experience dealing with their service department which is top notch. I can't recommend this dealership enough. Every single employee has gone out of their way to make me feel almost like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kia Purchase
George Estrada at Kia of Ventura made the process of purchasing my new Kia Sportage a very positive experience. He was very professional, courteous and very knowledgeable. I highly recommend George and the Kia team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome help!
In and out quick, got my deal before going down to lot, friendly staff. Very helpful all the way around. This is the 3rd Kia I have purchased and all have been reliable an a nice ride.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership
They are very responsive to emails. Good customer service, nice facility, and they try their best to help you. I was shopping around and this dealership standout in their service. Not the type of dealership that’s very aggressive in trying to get a sale. They like to help.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kia Soul buyer
Mike Morehead, Internet Manager was awsome. I sent an email to Kirby of Ventura because I saw an ad on Autotrader.com and saw that the price they had for a new 2020 was the same price of cars I had been looking at used. I didn't even think about a new car until I saw the ad, I was going to buy a used one for almost the same price. The experience I had with Kirby Kia of Ventura was amazing. I didn't even have to go to the dealership, they sent everything via text messaging, then after reviewing the car and what it had I called them to confirm that I wanted it and they sent a driver with my car and the paperwork the next day! Now how is that for service, even the driver Rudy was as nice as can be. Great experience, Great people. I will recommend them to friends and family and when it's time for a new car they will get my business. Thanks for everything, Debbie
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase