Reviews
Excellent Car Excellent Service
Buying our new 2020 S V6 Sorento was a breeze. Alex Barrera went above and beyond our expectations by getting us the model and color we wanted. He made the process fast, easy and painless. I cannot recommend Kirby KIA enough! Thank you, thank you, THANK YOU!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Caring Team!
John and George Estrada were my sales representative, they were so much help. I loved how helpful they were and how they tried their best to get me into the car i wanted for my family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful Customer Service
Who knew purchasing a vehicle could be done effortlessly. I can honestly say Customer service was exceptional from start to finish. Our Sales expert Brian Monroe was so attentive and personable, I highly recommend asking for him by name.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Customer Service - George Estrada
George Estrada was my sales representative and he was awesome! He answered all of my questions and made sure to accommodate us in anyway! Kirby Kia Ventura is by far the best Kia dealership I have been too. George is the man!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing experience
I had the best possible experience I could have ever asked for. Both Jonathan Garcia and Miguel Hurtado made sure I had all my questions answered and never once made me feel pressured to purchase a vehicle. I felt comfortable and relaxed throughout the entire process and I'm supremely happy with my certified pre-owned Kia Niro! Thank you guys for everything! When the time comes to buy another car, I'm definitely coming back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First time buyer
Found the exact car I was look for. Good customer service they actually want to sell you a car and are enthusiastic about it. Gave me multiple options for the type of car I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience overall
After searching online i contacted Alex b , He set me up with an appointment and greeted me at the front doors of the delearship. Great customer service very professional and made buy a new car very comfortable ive bought many cars and the experience hasnt always been so pleasant but i was very satisfied with the deal i walked away with! Thank you Alex B
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased a new Kia Rio, Disappointing Experience
The process was made unnecessarily difficult by sales staff that required extra days off. As we tried to buy the car, full cash offer, or even financing a small amount, we were told things that weren't true, because the sales staff weren't actually going into the office. Friday, Saturday, Sunday, Monday all days off for John, yet we were strung along being told things were actually happening on our deal, when they really weren't. We bothered him on his days off.
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome Car Buying Experience
Deanna Luis was the sales associate I worked with. Deanna made buying a car an absolute pleasure. She was transparent, thorough and efficient. I had come from another dealership where I left feeling like they were trying to scam me. Kia of Ventura was the exact opposite. Deanna made the experience feel like I was buying the car from a friend who was offering me a great deal! I can't recommend this dealership enough
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Smooth and easy
Deanna was straight to the point with no gimmicks and made this process as smooth as possible for me. I wasn't ever pressured to buy any add ons or tricky warranties. I told them exactly what I wanted and they got it all prepped and ready for me to sign with no stress. Thanks Kia of Ventura.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase