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Kirby Kia of Ventura

(457 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2014 state dealer award
View 1 awards
2014 state dealer award
New (888) 483-1461 (888) 483-1461
Used (877) 760-2604 (877) 760-2604
Service (877) 760-0053 (877) 760-0053

Reviews

(457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kirby Kia of Ventura from DealerRater.

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Excellent Car Excellent Service

Buying our new 2020 S V6 Sorento was a breeze. Alex Barrera went above and beyond our expectations by getting us the model and color we wanted. He made the process fast, easy and painless. I cannot recommend Kirby KIA enough! Thank you, thank you, THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Caring Team!

John and George Estrada were my sales representative, they were so much help. I loved how helpful they were and how they tried their best to get me into the car i wanted for my family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful Customer Service

Who knew purchasing a vehicle could be done effortlessly. I can honestly say Customer service was exceptional from start to finish. Our Sales expert Brian Monroe was so attentive and personable, I highly recommend asking for him by name.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing Customer Service - George Estrada

George Estrada was my sales representative and he was awesome! He answered all of my questions and made sure to accommodate us in anyway! Kirby Kia Ventura is by far the best Kia dealership I have been too. George is the man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing experience

I had the best possible experience I could have ever asked for. Both Jonathan Garcia and Miguel Hurtado made sure I had all my questions answered and never once made me feel pressured to purchase a vehicle. I felt comfortable and relaxed throughout the entire process and I'm supremely happy with my certified pre-owned Kia Niro! Thank you guys for everything! When the time comes to buy another car, I'm definitely coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First time buyer

Found the exact car I was look for. Good customer service they actually want to sell you a car and are enthusiastic about it. Gave me multiple options for the type of car I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience overall

After searching online i contacted Alex b , He set me up with an appointment and greeted me at the front doors of the delearship. Great customer service very professional and made buy a new car very comfortable ive bought many cars and the experience hasnt always been so pleasant but i was very satisfied with the deal i walked away with! Thank you Alex B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased a new Kia Rio, Disappointing Experience

The process was made unnecessarily difficult by sales staff that required extra days off. As we tried to buy the car, full cash offer, or even financing a small amount, we were told things that weren't true, because the sales staff weren't actually going into the office. Friday, Saturday, Sunday, Monday all days off for John, yet we were strung along being told things were actually happening on our deal, when they really weren't. We bothered him on his days off.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Car Buying Experience

Deanna Luis was the sales associate I worked with. Deanna made buying a car an absolute pleasure. She was transparent, thorough and efficient. I had come from another dealership where I left feeling like they were trying to scam me. Kia of Ventura was the exact opposite. Deanna made the experience feel like I was buying the car from a friend who was offering me a great deal! I can't recommend this dealership enough

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Smooth and easy

Deanna was straight to the point with no gimmicks and made this process as smooth as possible for me. I wasn't ever pressured to buy any add ons or tricky warranties. I told them exactly what I wanted and they got it all prepped and ready for me to sign with no stress. Thanks Kia of Ventura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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