Reviews
We were particularly impressed with our sales person ‘s
We were particularly impressed with our sales person ‘s performance. (Kevin Summers). He was friendly, knowledgeable and helpful throughout the process. The other team members we encountered helped when they were called upon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kia of Vero Beach, BEST KIA service center!!
Great experience with KoVB. Fast service with video review of work and attentive techs who point out issues BEFORE they become real issues. I absolutely love these guys and the work they do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I called up because my EV6 was do for an 8,000 miles
I called up because my EV6 was do for an 8,000 miles service and it had 2 KIA recalls. When I called they said there were 5 recalls not 2. I asked about a loaner, I spoke to 4 different people who kept telling me to speak to the service advisor. The last person I spoke to was from their Toyota rental Dept who was transferred to. He said to speak to the service advisor when I get there. I got there for my 9:00 appointment and the service advisor said they have not had loaners for several years. I actually had a loaner from. them when I purchase my car because they wanted my trade in prior to delivery of my EV6. Why did not one of the people I spoke to on the phone tell me no loaners? I had to leave because I had to give my 17 year old dog 7 different prescriptions for her heart and kidney issues. I would never have gone there for service today if one if them had been honest with me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great Experience!!Buyi
Spencer Hicks (Vero Beach, FL) provided EXCELLENT service & follow-up!! He was funny, attentive & professional. He did whatever he could to get what I wanted.Also, Ralph Mandarino was efficient & personable &. made paperwork a breeze! . I am very satisfied with my new 2024 KIA K5 EX!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to buy a car and the service is tip notch.
Great place to buy a car and the service is tip notch.have purchased 3 cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am pleased to say that I had excellent service at this
I am pleased to say that I had excellent service at this dealership on my KIA Sorento. I give special thanks to the Service Manager Tim Zerbe who was of immense help in reconciling my problem. He is a very proactive manager and a pleasure to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional Customer Service
Albert Sanchez (Nicknamed Jimmy) was very helpful and knowledgeable with the process of purchasing a car from Vero Beach Kia. He was very friendly and honest. We would recommend him as a salesperson any time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gracias a Freddy Mitchell por su servicio excelente al
Gracias a Freddy Mitchell por su servicio excelente al cliente me ayudó a encontrar el vehículo que buscaba, les recomiendo que lo busquen en Kia de vero beach .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gracias a Freddy Mitchell es un excelente profesional en
Gracias a Freddy Mitchell es un excelente profesional en ventas muy divertido mantiene a los clientes muy motivados durante el preceso de compra . Lo veremos pronto en otra nueva compra. Se los recomiendo búsquenlo .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New car
I had the best sales person Nicholas G. He was so helpful from the first day and so nice. I want to thank him for doing a great job. I absolutely love my car!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase