Reviews
service
Service reps were pleasant and understanding. They offered suggestions without pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recall
I am always pleased with the service department at All American Ford in Paramus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Debra, we're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!
My new 2019 Edge
The utmost of professional services from Tom Stass, Daniel Lindsey, and various others who made this transaction run very smooth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
all american ford
My experience was good. My lease was up on my 2017 Fusion and i entered into a new lease on a 2019 hybrid Fusion. There are features that i haven't used yet and am not familiar with yet but overall i am satisfied at this time.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Service for flat tire
The service at Paramus ford is great. My problem is that the Ford Fusion doesn?t come with a spare tire
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello James, thank you for your great comments about the quality of service we provide! We're always happy to take care of you if anything else comes up. Have a wonderful day!
Mercury Marquis Service
Service Adviser was ready and waiting for me. Old vehicle was brought in for 150,000 mile multi point inspection and then brought up to Ford spec. It was ready for me at the end of the day and runs like a new car once again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Karl, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Frank V
Great experience with Service Department! I have purchased vehicles here also and had great customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frank, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Leased Ford Fusion
I just leased a Ford Fusion, and everyone made this experience so easy and pleasurable. Brandon helped us through the process. He was super accommodating, and put a lot of thought and care into our needs and what was best for us for a big purchase like this. 10/10 experience, thank you guys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Stephanie, we want all our clients to have an easy and stress-free experience with us and are glad that was the case during your visit while working with Brandon! We sincerely value your business and look forward to your next visit! Take care!
All American Ford of Paramus is great! ?
The employees are all nice and the cars are reliable. My family always buys Ford vehicles. I?m loving my shiny new one ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best ever
overall excellent experience, we use AAF for all our automotive needs whether it be a lease or a purchase
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Denise, thanks for your positive rating and review! We're always happy to provide an excellent experience. Please don't hesitate to reach out to us if there's anything more we can do!