Reviews
Excellent service, advice is very fair and supportive,
Excellent service, advice is very fair and supportive, identifying what I need for now. Always appreciate it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!
Mini of Stevens Creek is always there to take care of
Mini of Stevens Creek is always there to take care of problems. Johnny was very helpful with explaining the fixes needed and their priority. Communication about the service schedule, progress was good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Praveen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Johnny is very supportive and detail.
Johnny is very supportive and detail. He proactively contact me and gave me the update of the status. The whole crew was doing great job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Adrian is very professional and supportive.
Adrian is very professional and supportive. Helping me made a last minute appointment and keep me informed throughout the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!
Blake provided outstanding customer service, I could not
Blake provided outstanding customer service, I could not have asked for anything better! Not only did he help with the reason I was at the service dept, he also helped with additional questions I had about features on the car, the MINI app, and other issues. While I waited for the service, I dropped in to say hello to my sales rep Gregory, who also kindly answered additional questions. He has consistently been available to answer any questions since I purchased the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ronnie, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. If you ever need help, just give us a call. Happy motoring!
Blake is the best customer service always responds to my
Blake is the best customer service always responds to my mini needs his communication is outstanding
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
I had an urgent issue and they were quick to help ang got
I had an urgent issue and they were quick to help ang got my car back fast. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
My service advisor, Adrian Fields, did a great job
My service advisor, Adrian Fields, did a great job keeping me informed throughout the entire service appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Excellent service.
Excellent service. The staff takes their time, explains the service and any needed work, and truly cares about providing a great experience. Very happy with the team. I’ve been a customer for almost fourteen years and am now on my second Mini.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Blake had very nice attitude arranging the service for me
Blake had very nice attitude arranging the service for me and answered all my questions sincerely. Really appreciate it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi William, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Please don't hesitate to reach out if there's anything additional we can do for you.