Reviews
I have my Mini serviced at your service Department.
I have my Mini serviced at your service Department.. the Thoral check is Important to me . Service Advisor doesCountryman an excellent job of taking care of my car. Keep up the good work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Please let us know if there is anything else we can do for you; we are more than happy to help!
This is the second vehicle that I have purchased from
This is the second vehicle that I have purchased from this dealership. Further, I had my previous vehicle serviced there regularly. I have found them to be diligent, friendly and complete in their sales and service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Safe travels!
We purchased our leased Mini from Stevens Creek and the
We purchased our leased Mini from Stevens Creek and the team made the process super simple. Everyone from the GM to the sales team were very friendly and helpful. Highly recommend visiting Stevens Creek Mini if you are in the market for a new or used car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Justin answered all my questions and met all of my
Justin answered all my questions and met all of my requests in a timely way
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at MINI of Stevens Creek. Please don't hesitate to reach out if there's anything additional we can do for you.
We had a blown Turbo on our Mini.
We had a blown Turbo on our Mini. Let us know it was still under warranty ( we didn't know that) Replaced it completely in a timely matter and picked me up so I could get the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had a recall on the power steering pump on my 05 Mini.
I had a recall on the power steering pump on my 05 Mini. I've been putting it off for many years since it was replaced 10 years ago. It was still working but I knew it was a matter of time that it would fail. You keep a car long enough and components will fail. Not if but when? Devin, the service advisor, assured me that they would replace the pump under warranty. Mini of Stevens Creek took care of the issue and even gave me a free loaner . The next day I picked my car up and all was GREAT!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I love to go MINi Stevens Creek because the customer
I love to go MINi Stevens Creek because the customer service is really good! And they answer all my questions
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your comments keep us motivated and working hard for all our guests! Please don't hesitate to reach out to us if there's anything more we can do!
I very happy with your service
I recently brought my Mini Cooper S in for a regular
I recently brought my Mini Cooper S in for a regular maintenance service and had the pleasure of working with Blake. Blake made the entire process seamless. He meticulously arranged the service, ensuring everything was in order and kept me informed every step of the way. His detailed explanations about what was done to my car gave me peace of mind and showed his genuine commitment to customer satisfaction. I am very satisfied and will definitely be returning for future services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, We appreciate your positive review about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
Abduhl was great.
Abduhl was great. Had to go to the bank twice and he found a branch that was close. He attended to us the whole time we were there, he was an outstanding customer service rep. The only slow down after we decided to buy the car was the finance person, seems to me you need more then one person to handle finance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Adriane was polite and a pleasure to deal with.
Adriane was polite and a pleasure to deal with. He took care and explained all the details of the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!