Reviews
Minidriver
Overall we had a great experience buying our Countryman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
MINI of Stevens Creek
Excellent experience with MINI of Stevens Creek. Robert Roberts was very sweet, informative, and not at all pushy as some car salesmen can tend to be. This was the first time I actually created a car from scratch and it ended up being far less painful than I thought it would be. In the end, I got the exact car I wanted and I absolutely love driving it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
MINI of Stevens Creek
I and my parents purchased MINIs from MINI of Stevens Creek. We worked with Marco, Isaiah, and Henry and we are happy to say that all three of them were knowledgeable and made the car-buying process so easy. Customer service was top notch, and we overall had a pleasant and wonderful experience at MINI of Stevens Creek.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nice straightforward trade in and purchase.
Traded in a 2007 Mini Cooper Convertible for the 2012 version of the same and the exchange couldn't have been smoother. Great dealership to work wth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Lease
I leased a mini cooper from this dealership and everyone was professional and very welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had a pleasant experience here at MINI of Stevens Creek. If you ever need any help, please give us a call!
Mediocre Service
We had brake service and an Inspection 1 done on January 26, 2017. The service took all day, but did not perform all of the Mini recommended service and cost nearly $600. But what really rankles is that they claimed to wash the car but it came home dirtier than when it left. This is a very expensive service option for anything routine. You can find independent automotive service shops that will do the same work for less, in less time without the arrogance.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Excellent
Bought a 2015 Ford Escape. Recommend anyone going here. Great prices. No haggling. Clean facility and wonderful customer service
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What an unbelieveably great car buying experience
I bought a pre-owned Mini Cooper coupe from MINI of Stevens Creek. Selection was great, and the staff was super helpful from the moment I walked in the door. I worked with Yaopeng Wang. Super guy! On the day I picked the car up, I was helped by Ken, I believe., Another super guy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Selection of Cars
Have purchased my second MINI from Stevens Creek Mini. When buying a car, i have lots of questions. Ken who sold me my MINI was very informative and made me and my wife feel good about our purchase.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Stay in 14 years
I bought my first Mini in 2003 I like them I like service I like management I like sales guys They are always helpful Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair