Reviews
Fantastic mini service : Jennifer
owning multiple cars and having given the car for service, nothing beats the service handled by the Mini of stevens creek. Jennifer was awesome, she handled things perfectly and made sure to cover all possible issues and made sure it was take care of. Thank you Jennifer /Mini of stevens creek.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Happy With My 2017 Clubman
Yaopeng Wang, a.k.a., Beyond, was the young man who worked hard and patiently to help me determine the best car to fit my needs. After doing a search, looking at and discussing the various options, test driving the different models, we narrowed it down to the basic Clubman with a sun/moonroof. I ultimately purchased that (2017) model with pepper white body and black top which, after a week, I'm very happy with. Beyond didn't pressure me or try to "upsell" me, or attempt to push me to move to make a decision sooner than felt comfortable. He just listened carefully to what I needed, what my concerns were, worked with his manager to offer me a fair price, and now I'm a first time owner of a Mini Cooper.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback. Drive safe, and we'll see you on the road.
Happy owner of 2015 Mini Cooper S
Tony from Stevens Creek Mini was very helpful and patient in helping me out to pick a car. Also got a decent discount on the deal overall. Would definitely recommend him for others out there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mini Cooper Countryman Service
Overall, an easy two hours. Don't appreciate the loud television, or loud music in lounge. Otherwise, fine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall checkup and warning lights issue
Great service! Came in for an overall check up plus warning lights on my car that wouldn't go away even after it has been addressed. The crew inspected and fixed the warning lights in a timely and efficient manner. Highly recommend for Mini repairs and services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
Buyer of Mini Countryman
Absolutely first class experience.I would highly recommend this Dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had such a positive experience with us, Jerry! If you ever need help, just give us a call. Happy motoring!
Mini of Stevens Creek
Had the best experience ever. Went in to buy a used Mini...came away with a 2017 4 door Hardtop. I've had my car for a week. Larry took his time with everything. I test drove a Cooper and a Cooper S....no contest... I bought the Cooper S. Didn't leave till after 9 PM. Larry went over allot of the features in the car. Helped me synch my phone for music. He was awesome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mini of Stevens Creek
I've had my Mini for a week. I love it. Went into buy a used Mini. Came home with a 2017 Mini 4 door Hardtop. Larry was awesome. I drove the Cooper and the Cooper S....of course I loved the Cooper S. That was Sunday evening. Didn't leave the dealership till after 9 PM. Larry took his time and went through allot of the cars features. He took his time and wanted to make sure I was comfortable with everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
TitleofWhat?
I took my Mini Countryman in for a 30,000 mile check-up and oil change. The employees were pleasant and efficient. I also appreciate the shuttle service to a local shopping mall.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
MinI Stevens Creek Blvd.
I had my mini in for her 30k check up. My assigned associate was very sweet. He was able to accommodate our need to leave by a specific time and even has the car ready before the time he had set. I bought my mini here 3 years ago and drive up from monterey to have them work on "her" because of their great customer care. I highly recommend this mini dealership for a great buying experience and for all of the scheduled maintenance or repair work you need!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Deanna, thank you for your positive review. We're happy to have been of service to you. Thank you for taking the time to share your feedback with us.