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MINI of Stevens Creek

(1,024 reviews)
Visit MINI of Stevens Creek
Sales hours: 10:00am to 8:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (866) 594-6158 (866) 594-6158
Used (866) 573-1309 (866) 573-1309
Service (866) 547-2340 (866) 547-2340

Reviews

(1,024 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Stevens Creek from DealerRater.

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My dealership of choice closest to Burlingame, CA

Though I bought my MINI in Cincinnati, it currently "lives" in CA, so I service it at Stevens Creek, and they are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Katie, we are happy you had a pleasant experience at our dealership. Thanks again for the great review of MINI of Stevens Creek!

Straightforward, fair business transaction.

Jeff and Robert made my MINI buying experience at MINI of Stevens Creek a very positive one. I am very pleased with my MINI Cooper Convertible and I was very pleased with the entire sales process. I felt like it was streamlined, straightforward and fair. I like their no-haggle, reasonable price for pre-owned cars, and I love the MINI Next Certification. Specifically, Jeff Mazzella was extremely professional, patient and knowledgable. All in all, a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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General Manager, Ryan Nelson, and Paul Rubert

General Manager Ryan Nelson and his top-shelf employee Paul Rubert have left a long-lasting good impression that will bring me back to Steven's Creek MINI. Ryan showed integrity and professionalism that is uncommon, and Paul polished off the finely-tuned customer service delivery that matched the best I've experienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing experience buying a new car

Amazing experience with both Ricky and Robert. I would definitely recommend stopping by here the next time you are looking to buy a car. I walked in "just for fun" and left (a day later) with a new car that I love. None of the salespeople were pushy; they let me try as many cars as I liked and ran through their entire inventory to find just the perfect vehicle. In the end, I became a Mini convert and because of the wonderful experience had here, my mom is getting a Mini as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A great team and a fun place to buy a car

I came out with the mini of my dreams which was already in a giant parking lot. What fun to go around and choose the right vehicle, or I could have built one myself. I was serviced by Mariah, who was very helpful and answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A great home for the mighty Mini!

It could not be any friendlier than it is. Everyone is always so nice and fun to chat with. .The place itself is very clean and cheerful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your recommendation of our location and we hope to be of service again in the future.

Nice employees / Nice customer service

I just bought a car from Mini of Stevens Creek; I'm very pleased with the service and the employees here. The employees are very dedicated and enthusiastic in showing me around, and listen to my concerns as my feedback, and not to mention that they are willing to work with me for the deal that fits to my situation. I would recommend Mini of Stevens Creek to friends, relatives or people I know that are looking for cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!

Great service

My husband and I were shopping for a used Mini and were helped immediately when we walked into the dealership. No pressure was put on us to buy a car or to pick a certain one on the lot. We were comfortable the entire time from test driving to sitting in the finance office. This was by far the best car buying experience we've had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!

Great Buying Experience

The staff at MINI of Steven Creek are amazing. They made the whole process of ordering a custom MINI seamless. The level of communication was outstanding, as I would receive updates for all stages of the build of my new car. They were also fair on valuing my trade in, making the process even easier for me. I would definitely recommend them again to any family or friends I have. I worked with Jeff, and he was knowledgeable and extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast and super fun experience!

Our salesman Scott was very nice and informative with our purchase of a Mini 4 door from Mini of Stevens Creek. We definitely would recommend this dealership to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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