Bob Moore Buick GMC

Stopped in for a quick peek at the vehicles and the salesman Justin Payne approached me on the lot. Justin was extremely knowledgable,helpful, and answered all my questions. Justin made car buying as painless and simple as buying candy. Thank Justin.

I requested information on a vehicle that I had seen online. I stated via text and email that I did not want to drive to their dealership to see the vehicle and waste my time if it would not fit my needs. I was assured by their staff that it would meet my needs and it was a beautiful truck. After 4 emails, 4 phone calls and 5 text messages from various people at the dealership, I finally said I would come and see the vehicle. When I arrived the truck was not on the lot and the salesman that I spoke to asked me if I was sure that I wanted to see "that truck"... .. I should have followed my gut and left right then...but I did not. He went around back to get the truck so that my husband and I could see it. First sight, DIRT/MUD caked on every inch of this truck that I have been told is selling for "a great price for this kind of truck and what do you expect for such a low price"... REALLY!?!?! 2007 with 161,000 miles for $11,259.....MORE LIKE A PIECE OF CRAP!!Other than the MUD/DIRT caked outside, the tailgate was missing and in its place were tie down straps crisscrossed across the back, the MUD/DIRT was caked all over the inside as well... including under the rear seat!! There were cracker crumbs all over the floorboard, and soda(?) stains all over the seats. It looked and smelled as though someone had been living in this truck. ALL 4 tires were BALD, it was visible that the truck had been in some type of accident as there was damage to the front end where the bumper had been popped out..but the plastic was broken. And to top it off, the check engine light was on and the salesman just said "but that could just be an O2 sensor"... Or it could be any number of things!!!!!! WHAT KIND OF DEALERSHIP PUTS A VEHICLE UP FOR SALE THAT HASNT EVEN BEEN CLEANED UP YET?????? And then doesn't even tell a person who asks about that vehicle!!???!?!?! And now to top it off, its two days later and I have received 3 more phone calls and 2 more emails from them!! Why, I said that I did not want the truck and that you had nothing else that I wanted on your lot!?!?! NOWHERE ON THEIR WEBSITE AND PHOTOS OF THIS TRUCK DOES IT STATE THAT THEY ARE "STOCK" PHOTOS....(The only actual photos of the truck are of the Steering Wheel and the Odometer) That would have saved me the trip!!!!!

i shopped all of the GMC stores in OKC. I met the best sales person I have dealt with Phil Batson was so helpful he made it fun and quick, I recommend this store to all.

The truck I drove from Antlers OK to buy that the salemen an random callers from the 6000 phone number was not there, 7 hr round trip. Then they offered me a low ball price for my trade an didn't even try to meet in the middle when I found a truck i liked better than the one I found on line at Bob Moore's website, I had more knowledge of the trucks online prices then salesmen. I wonder how much to rent bill board in okc to say don't buy a stick of gum from Bob Moore.?

actually my purchase was by phone and internet, I told them what I wanted, and what rate and cash price and with very little time we schedule a closing. I picked up my new truck on Nov 20, 2015

CB, Mike and Jerrel all did an outstanding job. I am very happy with my purchase and with the agreement. I will recommend CB and this dealership to friends and family.

inexperienced sales team thanks to salesman Ruben last purchase was the worst buying experience in my life, replying to emails after 3 days !!! We're all busy also Overall Strongly not recommended

I have purchased many cars, getting a new one at least every 2 years in the last 10 years. I purchased a 2012 Armada about 5 months ago. The vehicle appeared to be in good working order, but once purchased and a little more inspection many issues came about. Within a week of purchasing the vehicle I noticed the cowl top and windshield were broken (which you get to hear all the road noise as the wind blows up the cowl hood when driving) I called, messaged pictures was told I would see a check only for the windshield. Never even saw that. Also, started to notice a very annoying squeak from inside the vehicle which come to find out is the entertainment center retaining clips are broken, a $300 part from Nissan, $500 after install. Now 5 months later and temperatures spiking over 100 I've noticed that the AC doesn't cool off the car at all. It was blowing just enough cold air before the summer to not think anything was wrong. Took it in and the filter was so clogged that the mechanic actually took a picture of all of the debris, obviously been that way for a LONG time! The car also had door seams that were falling off when it was opened. Since the purchase I also noticed the car shakes so bad when braking on the freeway you almost lose control of the vehicle, it needs rotors and brake pads... not something that can be worn down in 4-5 months. I have spent the past week attempting to get someone on the phone to let them be aware of how thorough their mechanics are before they sell a vehicle, and that's an impossible mission. I will never purchase a car from a Bob Moore dealership and will make sure not to take my vehicle to the Bob Moore Nissan dealership either. In my opinion, if it says Bob Moore they don't care about quality. This is the worst used car ever purchased from a dealership. I purchase used cars from a dealership to not have $2k+ worth of damage/repairs needed within 6 months.

We recently bought a new Buick La Cross from Bob Moore Buick in Oklahoma City. They are the most Friendly Dealership in OKLAHOMA. Got a great deal on a new Buick and had several choices to pick from, all with the color we wanted. We have bought many new Vehicles in the past but Bob Moore is my choice from now on. After talking with them on the phone since we live in SW Oklahoma we visited their dealership in a couple of days and received the royal treatment. There was a salesperson waiting for us to arrive and he was ours for as long as necessary, we test drove three Buicks. We were introduced to the Sales Manager, The Service Manager and made our first appointment with him. They offer snacks, drinks and a nice waiting lounge. Later when we were ready to buy we were escorted to the Finance Manager for a pleasant buying experience. He explained all choices on interest rates, extended warranty and answered all questions we had. While we were with him, even though the weather was bad, they cleaned the car in and out so we would at least leave the lot with a clean car. We can't say enough good things about this dealer. Believe me I have had dealers in the past which were not even close in comparison. Also the tin of fresh cookies they sent us later were the best. I would recommend them to all individuals and families who want a no hassle, friendly experience whether you buy from them or not. Thanks Bob Howard and your sales team for a professional buying experience.

They was very easy to work with and good on meeting my demand on price. They was friendly and made sure we was comfortable while there all day