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Allen Samuels Chrysler Dodge Jeep

(803 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award

Reviews

(803 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allen Samuels Chrysler Dodge Jeep from DealerRater.

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Quick and speedy service.

Quick and speedy service. Staff was friendly courteous and helpful. Great people great service! Will recommend

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks, Edward! We’re thrilled to hear you had a fantastic experience with our team. Your recommendation means a lot to us, and we look forward to serving you again soon! Ted Teague, General Manager, Cell # 254-715-6909

So my wife bought a car in 2021 and we had a horrible

So my wife bought a car in 2021 and we had a horrible experience so i was under the impression that all car sales persons were the same. Thats until Shawn called me. Shawn may have gave me the best car buying experience i could have ever asked for. From calling me to negotiate prices, to texting me answers to any questions i had, even picking me up at the air port. Allen Samules got it going on. I will definitely be making another trip to Waco when i am in need of another car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear about your great experience with Shawn. Our team always strives to provide exceptional service, and it’s fantastic to know we changed your perception of car buying. Looking forward to seeing you in Waco for your next vehicle! Ted Teague, General Manager, Cell # 254-715-6909

Our purchasing experience was top notch as always.

Our purchasing experience was top notch as always. It is something we know we can depend on at Allen Samuels

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Ray! We’re thrilled to hear you had a top-notch purchasing experience with us. Your trust means everything, and we’re committed to delivering that same level of service every time. Looking forward to serving you again soon! Ted Teague, General Manager, Cell # 254-715-6909

The dealership was clean, helpful, and had a lot of

The dealership was clean, helpful, and had a lot of options. Glad we went there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your wonderful feedback, Sarah! We're thrilled to hear you had a great experience at our dealership. Our team works hard to provide a clean and helpful environment, and we're glad you found the options you were looking for. Come back anytime! Ted Teague, General Manager, Cell # 254-715-6909

The Service department always takes very good care of me

The Service department always takes very good care of me and my vehicle. Everyone is very helpful and answer any questions I have.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the fantastic feedback, Carol! We're thrilled to hear our service team is providing you with great care and support. Your satisfaction is our priority, and we look forward to continuing to meet your needs! Ted Teague, General Manager, Cell # 254-715-6909

The service was exceptional and they kept me well

The service was exceptional and they kept me well informed on progress. I took advantage of the courtesy service for a ride to and from my work. The driver was also friendly and courteous.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

David, thank you for your fantastic review! We're thrilled to hear that you had an exceptional experience and enjoyed our courtesy service. Our team strives to keep you informed and provide friendly service every step of the way. We appreciate your support! Ted Teague, General Manager, Cell # 254-715-6909

I was in and out in about an hour, which was what I

I was in and out in about an hour, which was what I needed as I needed to pickup my wife from physical therapy. Service was performed professionally.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback! We’re glad to hear that our team provided you with quick and professional service. We appreciate you choosing us and look forward to seeing you again! Ted Teague, General Manager, Cell # 254-715-6909

Best dealership in Waco TX.

Best dealership in Waco TX. So friendly and helpful. I would highly recommend to my family & friends

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a great experience with us. Your recommendations mean the world to us, and we look forward to serving you and your loved ones in the future! Ted Teague, General Manager, Cell # 254-715-6909

The Service area group do a great job, and the employees

The Service area group do a great job, and the employees are always courteous and helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks, Virginia! We’re thrilled to hear you had a positive experience with our team. Providing courteous and helpful service is our priority, and your feedback motivates us to keep up the great work. Looking forward to serving you again! Ted Teague, General Manager, Cell # 254-715-6909

no no no no no no no no no no no no no no o

no no no no no no no no no no no no no no o

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.