Reviews
Always fair and totally open about their pricing.
Always fair and totally open about their pricing. JR Delacruz is the best salesperson and Bobby as sales manager.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Vscjroses!
JEFF CHRISTISON WAS TERRIFIC IN HELPING ME BUY MY NEW
JEFF CHRISTISON WAS TERRIFIC IN HELPING ME BUY MY NEW 2022 TOYOTA HIGHLANDER XLE. HE HELPED EXPLAIN ALL THE FEATURES OF THE CAR THE NIGHT I PURCHASED THE VEHICLE AND ANSWERED ALL OF MY QUESTIONS SEVERAL DAYS LATER. I GOT A BETTER INTEREST RATE WITH THE TOYOTA FINANCIAL GROUP BECAUSE I HAVE A PERFECT SCORE OF 900 ON MY CREDIT REPORT FROM EXPERIAN.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is so wonderful. Thanks, Al and Renae Hepler!
Jeff Christison was the main reason I decided to Purchase our new 2022 Toyota Highlander XLE V6. from the Toyota of Bountiful Dealership. There was some room to negotiate with Jeff on some of the optional extra items and packages I really didn't want to include in my purchase and Jeff had them taken off the final price we eventually agreed upon .Jeff also helped me secure a lower interest rate because of my perfect credit score of 900 with Experian. Toyota Financial Services ended up offering me a 4.29 % interest rate for a period of 5 years or 60 months. In ending my compliments to the Bountiful Toyota Dealership, I would just like to say, Thank You to the Bountiful Toyota Dealership for having Salesmen like Jeff Christison in your employ. Jeff is an excellent credit to Himself and to the Bountiful Dealership to which he is presently employed.
The staff was great in quick service.
The staff was great in quick service. Quality of work is reliable. The waiting room is comfortable and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Rsanders!
Professional, knowledgable and courteous from the simple
Professional, knowledgable and courteous from the simple task like an oil change or the technical very detailed hybrid questions. They support the military and veteran and bottom line the care.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for being our customer, Dan!
Friendly and knowledgeable salesman.
Friendly and knowledgeable salesman. Answered all of our questions honestly and directly. Explained everything with the right amount of detail
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the review, Efrain!
Great staff.
Great staff. All very pleasant and friendly. Very good experience working with Adam and Peyton. I really like the technician inspection video that gets sent to me.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
IanXavier, thanks so much for the review!
Miss Randi, efficient floor manager.
Miss Randi, efficient floor manager. She followed with service work & I felt important. Needs raise
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Randi is amazing! Thanks for the review, Families!
Went in for an oil change and front end alignment.
Went in for an oil change and front end alignment. They centered the steering as asked, however the truck still pulls to the right and is not aligned. Very frustrating to say the least. I should be refunded the alignment charge. If a company provides a service and that service is not done correctly, then if they had any integrity, they would refund my money.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Swylorenolds, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. This has been forwarded to our management team for review but our guest relations team has been unable to find you in their system. Please give Crystal, our guest relations manager a call at (801)683-2295, so we may forward this information to management. We sincerely value your business and your feedback.
I love Toyota Bountiful!
I love Toyota Bountiful! They’re very trustworthy and I’m always treated with the best customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for being our customer, ColleenCross05!
Nothing but quality service and customer care from the
Nothing but quality service and customer care from the service department and Zak in particular.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much, Ken. Zak is amazing!