Reviews
First time to this dealer and was treated eitb great
First time to this dealer and was treated eitb great attitude from service advisors. It's out of my way but will definatly make the trip for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Walter, we love that you are our customer and we look forward to giving you that same 5-star service every time!
Very pleased with the help in buying a new vehicle.
Very pleased with the help in buying a new vehicle. Look forward to working with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Jwest617!
Service agent was nice.
Service agent was nice. Manager wouldn’t match tire price at Costco (okay). Had to pay for oil service over phone (okay). Prefer to get an itemized bill first. After-hour key handoff with sales receptionist was one of the worst customer service interactions in recent memory.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Bntfl, we apologize for not meeting all of your expectations. We would love the chance to make this up to you but our customer relations agents are unable to look up your contact information with the screen name listed here. Please contact our store and ask for our guest relations manager, Crystal, or email her at csturgeon@toyotaboutiful.com. Our store number is (801)683-2295. We look forward to hearing from you!
Quality of service has gone down hill at this dealership:
Quality of service has gone down hill at this dealership: slow service, no longer doing car washes/vacuuming, vending machine has replaced the self serve soda, etc. We will be choosing a different service location in the future.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
BJ, we are so sad to hear that! We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. This has been forwarded to our management team for review but our guest relations team has been unable to find you in their system. Please give Crystal, our guest relations manager a call at (801)683-2295, so we may forward this information to management. We sincerely value your business and your feedback!
Great place, honest people, great deal I was totally
Great place, honest people, great deal I was totally satisfied I will buy from them again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review, Amhslc!
Corey, Chris, Bobby & Sebastian were awesome 👏🏾 to work
Corey, Chris, Bobby & Sebastian were awesome 👏🏾 to work with! You looking for a great Toyota dealership; this is the 1!! Conversations were fluid & they pointed me in the right direction for my next vechicle. They listened to what my requirements & got mrme the right toyota. I love ❤️ it!!! Thanks GUYS, I will be back for my next car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you!
We are so happy we could get you taken care of, Brandi. Thanks for being our customer!
I never feel pressured.
I never feel pressured. They answer my questions and let me decide what I want to do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We loved having you, Lynnhah!
Quick and easy service.
Quick and easy service. It was nice to have a car wash and detail done with my car service this time. This service was not provided with my last two oil changes. Zak was friendly and welcoming.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kade, thanks for choosing us!
Very smooth operation from making my appointment,
Very smooth operation from making my appointment, dropping off my car and having the service completed. Brook , the service person, was more than willing to make me feel like I was a # 1 customer. I’ll recommend your service program to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much, DennisFurlow!
John is the bomb got my oil change done in a timely
John is the bomb got my oil change done in a timely matter went over things.our Highlander will be needing and a problem I had before he compensated us for that and helped me get my new phone to sync with my car. He is phenomenal.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cashcovette, thank you for sharing all the amazingness!