Reviews
Everyone was super.
Everyone was super. We had a little problem. It was resolve with exclamations of what we were paying for. It was all settled and the exclamations made sense and everything was great. My husband LOVES the truck. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Woodentouch, it makes us happy to hear you had such a great experience with us. Thanks for stopping in!
Great environment for car buying.
Great environment for car buying. Excellent staff, very inviting and welcoming. They take care of your needs. I'd love to do more business with them in the future. I'd definitely recommend them to anyone and everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fernandezmarcus801, thanks so much for the review!
Tiff was amazing!
Tiff was amazing! Honest, great customer service, patient, understanding, follow through, overall a wonderful company to buy from! I highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Relina10000!
This is the worst service I have ever had.
This is the worst service I have ever had. I waited for 4 1/2 hours! No one offered a shuttle! They first told me it would only be 2 hrs, so I thought I would wait! They dealer did t care about the costumer. I left several texts went and asked and Devon was nowhere to be found. This was terrible service!!!!! I am not a happy person at all with Toyota Bountiful!!😡😡😠😠
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Toni, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not what you expected. This has been forwarded to our management team for review but our guest relations team is unable to find you in their system with the screen name here. Please give Crystal, our guest relations manager, a call at (801)683-2295, so we may forward this information to management. We sincerely value your business and your feedback. Thanks!
It’s under my husbands name! Fred Bauman
Toyota Bountiful is always so great to me.
Toyota Bountiful is always so great to me. Service is quick and easy and their sales people listen to what I have to say. Also, Alex in finance wasn't pushy and explained things clearly to me. Love this place!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, CS ToyotaLover. Alex is pretty great and we are lucky to have him!
Peyton was very good to work with, he was knowledgeable
Peyton was very good to work with, he was knowledgeable and quick. Also Kenzie and giving me an Estimate on my vehicles was friendly and very efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the review, Russellkentwhite!
Working with Justin was great!
Working with Justin was great! He answered all questions. He responded every time we contacted him. We would recommend him to others.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the recommendation, Maybe!
I needed my emissions test done and they were able to get
I needed my emissions test done and they were able to get it done, but I called for a price and was told it would be $30 and when I got there I was told it was $36.75. I went there because I thought the price was going to be $30 so I wasn’t happy about the price change when I got there.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Doug, thanks so much for speaking with us. We hope we have earned your continued business and look forward to serving you again. We appreciate you!
Crystal from performance Toyota sent me $15 worth of gift cards to make up for the overcharge. I am happy with the results.
I was only given 2 options of a RAV4 that would be
I was only given 2 options of a RAV4 that would be available in my 2-3 week window of needing a car. Scheduled to arrive 11/30-12/6. Today is 12/31 and I'm still waiting. Vuc was kind enough to lend me a car until mine arrives, but communication has been bad. They keep telling me when my car will be ready, then wait until the last minute to tell me it isn't. Messed up all my Christmas/New Year travel plans with the wonderful communication. FYI, they also won't allow anyone to pay cash. Toyota financing only.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
NA11, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. This has been forwarded to our management team for review but our guest relations team has been unable to find you in their system with the screen name provided here. Please give Crystal, our guest relations manager a call at (801)683-2295, so we may forward this information to management. We sincerely value your business and your feedback. Thanks!
Amazing job working my car in unscheduled to fix an
Amazing job working my car in unscheduled to fix an immediate problem. Definitely a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Bearl!