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Performance Toyota Bountiful

(1,696 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

Reviews

(1,696 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The entire purchase process was friendly, fast, efficient...

The entire purchase process was friendly, fast, efficient and I felt like they cared about me. They wanted me to be satisfied and they wanted me to be happy and I was! The new car is even better than I expected. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience was amazing. I will definitely refer...

My experience was amazing. I will definitely refer friends and family. Jeff was so pleasant and nice to work with. I'm a costumer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The folks at Toyota Bountiful were great listeners;...

The folks at Toyota Bountiful were great listeners; worked with us to meet our lease and budget goals; and went above and beyond to make sure our experience was a very positive one. From sales, to finance, and lease-end specialists we were treated with respect and fairness. We have either leased our purchase our last 3 vehicles from Toyota Bountiful and they keep giving us reasons to return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the time that I entered this dealership to the time...

From the time that I entered this dealership to the time I left, I had a very positive and friendly experience. Our salesman, Josh Fugal was very friendly and informative. The test drive experience was just great and he answered all of my questions and helped me to decide on the vehicle that best fit my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

By far the smoothest and most hassle free car buying...

By far the smoothest and most hassle free car buying experience I've ever had. Thanks for all your work Clay. We look forward to working with you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer Service

After buying a Kia Sorrento upon delivery we noticed the rear tires were not new but appeared to be in good condition. After driving for a few months the rear tire collapsed on a trip in LA when my wife was alone in the City and I was still in Utah. Upon inspection we found the tire had three plugs in it and was not in good shape. I called to let the dealer to let them know it was not properly inspected upon delivery. I spoke with Angelica my sales rep and she promptly put me in touch with Sean the customer service manager. Toyota Bountiful and Sean took responsibility and sent me a check for a new tire. They did the right thing and instilled confidence that they care about customer satisfaction and perform not just giving excuses to customers. Toyota Bountiful has integrity and is a quality dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I arrived at Toyota Bountiful looking for a car for my...

I arrived at Toyota Bountiful looking for a car for my youngest daughter. While looking at camrys on the lot with Jerid my daughter called and told me there was a problem with her job. I changed direction on the sales team and started looking at Tundras. Your team made the transition to the tundra without so much as a mis-step. Due to their low pressure friendly attitudes I ended up with a Toyota Tundra. This is a truck I had beed looking at for six months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have bought a car from Toyota, Bountiful last week....

We have bought a car from Toyota, Bountiful last week. All the staff members we deal with were attentive and helpful, patiently answered all our questions in details, provided us with comprehensive information related to the purchase financing and were willing to accommodate our requirements. We would certainly give this dealership a good reference. Dr. Sergei Stanchits Nataliya Stanchits

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Toyota Bountiful was honestly the best car shopping...

Toyota Bountiful was honestly the best car shopping experience I've ever had. I went in with not much and came out with a smile on my face. I personally worked with Auggie and Ha. They were the sweetest people I've ever met. Very genuine and made me laugh almost the entire time I was in the dealership. It was more like speaking to friends than being a customer to sales people. I want to thank Auggie for making a difficult transaction happen. And for his patience and persistence. I also want to thank Ha for being such great energy to be around! He was always smiling or cracking a joke, he made a stressful situation the highlight of my day. Thank you again for the best customer service I've had. Not just at a dealership, but anywhere I've actually ever been. Sammie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Toyota Bountiful

Toyota Bountiful was honestly the best car shopping experience I've ever had. I went in with not much and came out with a smile on my face. I personally worked with Auggie and Ha. They were the sweetest people I've ever met. Very genuine and made me laugh almost the entire time I was in the dealership. It was more like speaking to friends than being a customer to sales people. I want to thank Auggie for making a difficult transaction happen. And for his patience and persistence. I also want to thank Ha for being such great energy to be around! He was always smiling or cracking a joke, he made a stressful situation the highlight of my day. Thank you again for the best customer service I've had. Not just at a dealership, but anywhere I've actually ever been. Sammie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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