Reviews
The entire purchase process was friendly, fast, efficient...
The entire purchase process was friendly, fast, efficient and I felt like they cared about me. They wanted me to be satisfied and they wanted me to be happy and I was! The new car is even better than I expected. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience was amazing. I will definitely refer...
My experience was amazing. I will definitely refer friends and family. Jeff was so pleasant and nice to work with. I'm a costumer for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The folks at Toyota Bountiful were great listeners;...
The folks at Toyota Bountiful were great listeners; worked with us to meet our lease and budget goals; and went above and beyond to make sure our experience was a very positive one. From sales, to finance, and lease-end specialists we were treated with respect and fairness. We have either leased our purchase our last 3 vehicles from Toyota Bountiful and they keep giving us reasons to return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the time that I entered this dealership to the time...
From the time that I entered this dealership to the time I left, I had a very positive and friendly experience. Our salesman, Josh Fugal was very friendly and informative. The test drive experience was just great and he answered all of my questions and helped me to decide on the vehicle that best fit my needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
By far the smoothest and most hassle free car buying...
By far the smoothest and most hassle free car buying experience I've ever had. Thanks for all your work Clay. We look forward to working with you again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer Service
After buying a Kia Sorrento upon delivery we noticed the rear tires were not new but appeared to be in good condition. After driving for a few months the rear tire collapsed on a trip in LA when my wife was alone in the City and I was still in Utah. Upon inspection we found the tire had three plugs in it and was not in good shape. I called to let the dealer to let them know it was not properly inspected upon delivery. I spoke with Angelica my sales rep and she promptly put me in touch with Sean the customer service manager. Toyota Bountiful and Sean took responsibility and sent me a check for a new tire. They did the right thing and instilled confidence that they care about customer satisfaction and perform not just giving excuses to customers. Toyota Bountiful has integrity and is a quality dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I arrived at Toyota Bountiful looking for a car for my...
I arrived at Toyota Bountiful looking for a car for my youngest daughter. While looking at camrys on the lot with Jerid my daughter called and told me there was a problem with her job. I changed direction on the sales team and started looking at Tundras. Your team made the transition to the tundra without so much as a mis-step. Due to their low pressure friendly attitudes I ended up with a Toyota Tundra. This is a truck I had beed looking at for six months.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have bought a car from Toyota, Bountiful last week....
We have bought a car from Toyota, Bountiful last week. All the staff members we deal with were attentive and helpful, patiently answered all our questions in details, provided us with comprehensive information related to the purchase financing and were willing to accommodate our requirements. We would certainly give this dealership a good reference. Dr. Sergei Stanchits Nataliya Stanchits
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Toyota Bountiful was honestly the best car shopping...
Toyota Bountiful was honestly the best car shopping experience I've ever had. I went in with not much and came out with a smile on my face. I personally worked with Auggie and Ha. They were the sweetest people I've ever met. Very genuine and made me laugh almost the entire time I was in the dealership. It was more like speaking to friends than being a customer to sales people. I want to thank Auggie for making a difficult transaction happen. And for his patience and persistence. I also want to thank Ha for being such great energy to be around! He was always smiling or cracking a joke, he made a stressful situation the highlight of my day. Thank you again for the best customer service I've had. Not just at a dealership, but anywhere I've actually ever been. Sammie.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Toyota Bountiful
Toyota Bountiful was honestly the best car shopping experience I've ever had. I went in with not much and came out with a smile on my face. I personally worked with Auggie and Ha. They were the sweetest people I've ever met. Very genuine and made me laugh almost the entire time I was in the dealership. It was more like speaking to friends than being a customer to sales people. I want to thank Auggie for making a difficult transaction happen. And for his patience and persistence. I also want to thank Ha for being such great energy to be around! He was always smiling or cracking a joke, he made a stressful situation the highlight of my day. Thank you again for the best customer service I've had. Not just at a dealership, but anywhere I've actually ever been. Sammie.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase