Performance Toyota Bountiful

My rebuttal to Bountiful Toyota's response was pulled for some reason so here goes again. My offer to Bountiful Toyota was not $10k different than their online price. That would be absurd. They offered me well below blue book on my trade in and actually INCREASED their price quoted for vehicle -- seems like an odd way to negotiate. When it became clear I was hoping for some negotiation, Bountiful Toyota ceased communications. I drove 9 hours roundtrip to clear things up with Clay he couldnt even tell me, after speaking to other sales associates, where the vehicle was or if it was still for sale. Wrong on so many accounts. And there were a lot of emails exchanged, but Bountiful Toyota, please note how long it took between Clay's responses. Very very poor experience.

My overall experience with Toyota Bountiful was very positive. As this is the first vehicle I have purchased in over 11 years I was understandably curious as to how my experience would play out. All my concerns were addressed in a timely manner and I drove out of the dealership with almost the exact truck I was after. There are only two additional items that are currently on order. Once those arrive and are installed I will have the exact truck I was after. I gave high marks above because I have confidence they will not let me down when it comes time to have the additional parts installed.

We recently purchased a new Toyota Sequoia and are extremely happy with Toyota Bountiful! Honestly, we weren't happy with our first sales person but one of their managers jumped in and turned around a potentially poor experience. He personally answered all our questions and was very patient with our decision. He knew his information about he vehicle, responded (day or night), and provided the best price on the initial request. We live in Boise, ID and compared vehicles with dealerships across the Northwest. We literally talked with dealerships in greater Seattle, Spokane, WA, Portland, Salem, Ontario, OR, Pocatello, ID, Boise, and SLC, UT. In the end we came back to Toyota Bountiful who gave us everything we wanted when others would not. We are so happy with our Toyota Sequoia and can't say enough. You all are awesome and I will be back to buy from you on our next auto purchase.

We recently purchased a new Toyota Sequoia and are extremely happy with Toyota Bountiful! Honestly, we weren't happy with our first sales person but Kirk Bengtzen turned around a potentially poor experience. He personally answered all our questions and was very patient with our decision. He knew his information about he vehicle, responded (day or night), and provided the best price on the initial request. We live in Boise, ID and compared with dealerships across the Northwest. We literally talked with dealerships in greater Seattle, Spokane, WA, Portland, Salem, Ontario, OR, Pocatello, ID, Boise, and SLC, UT. In the end we came back to Toyota Bountiful who gave us everything we wanted when others would not. We are so happy with our Toyota Sequoia and can't say enough. You all are awesome and I will be back to buy from you on our next auto purchase.

After a slight hiccup with my first internet sales person, Jeff Christison took over to my delight... Knowledgeable and a gentleman. This is my 3rd time buying from Toyota Bountiful formerly Menlove Toyota. Although I despise the process of buying a new car, kind of like going to the dentist without lidocaine. This was as good as it gets. Do your homework, go in prepared and the rest will be easy.

We had an excellent experience at Bountiful Toyota dealership! After submitting an inquiry about a lease for a Corolla online, we heard back from them the next morning and had an appointment that evening. We arrived and were greeted and helped right away (which believe me is not always the case at all dealers). They had a large selection of Corolla's to choose from which was nice. Once we had selected and test driven the vehicle we wanted, we came back inside to discuss terms. Anyone with children will appreciate this dealer because they have a wonderful children's room with a play area and a television viewing area. They also have free snacks (goldfish, candy, pretzels, popcorn) and free water & soda. We never even once had to listen to our kids saying "when are we leaving" and our kids are 8 and 10. In fact we had to get them out of the playroom so we could leave. There was no high pressure sales, but we were presented with all of our options and learned about everything that was included with our lease. Overall I would say anyone would be happy with this dealer and I highly recommend them!

We purchased a 1993 Ford Explorer from Scott Argyle at Toyota Bountiful July 29, 2013. It was listed on multiple internet sites including the information that stated it was 4WD. It's an old car, we did not expect perfect. However, we trusted the salesman and the dealership to be honest. The 4WD switch was still there and still hooked up. The light came on when the "4WD" was turned on. When we got it home and had work done on it the next day we found out that there was no front end differential, no front drive shaft, and no front axles. When I called, Scott was on vacation so I talked to Jason Long, Scott's "Internet Team Manager". After explaining that the car was NOT as described by them in their advertisements we were basically told "you signed---as is". I was hoping this was a simple mistake, but after talking to them they offered NO options to make it right or even fair. They said they had NO responsibility because of all of their jargon loop holes (and because we TRUSTED them when they said it was 4WD) and we signed the "as is warranty". This was not a matter of it being there and it not working, there is nothing there. (I wouldn't expect to turn a freezer on to make sure an automatic ice dispenser, which was listed on the package, was all actually there...) So they will claim that this is unfortunate etc., my point is they live up to the saying "buyer beware" and don't trust what they say or put in writing.

The sales team was great to work with, Angelia was extremely knowledgeable concerning trucks and the entire process. Weston also did a fantastic job finishing deal. I got a great deal on my tundra and was treated with respect. Thanks you guys.

Initiated communications via Bountiful Toyota website. Immediate response from Clayton "Clay." His online price non-negotiable. My trade in value less than blue book despite low mileage and excellent condition. Therefore did not like Clay's final price. Email response from Clay dramatically slowed down. Asked what price I would be happy with -- did research on auction prices for same vehicle with high miles and offered price that gave him a profit and myself a deal. No further communications from Clay. None at all. If you have no desire to negotiate price as a buyer, then I highly recommend Bountiful Toyota. They would love to sell you a vehicle assuming you take what they give you.

My experience with Toyota of Bountiful was outstanding! I bought a one year old, low mileage, 2013 Kia Sorento. My salesmen Clayton and Jeff were honest, respectful, considerate, and genuine. They did what they said they were going to do and when I brought them competitive pricing, they made a competitive bid, so I bought their car. It was a pleasant experience dealing with them. I will come back to them in the future and recommend them to everyone.