Reviews
2016 Toyota Rav4
Great Experience, efficient process, nice staff. Would recommend to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner
I had good customer relations with Jim. I think or I feel that your customer relations have been improved in the last few years , therefore I feel better about your dealer ship. Your salesman Steve (who is no longer there) had a lot to do with my feelings . Thank you Al
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
good day
We went to look at a used car. We didn't qualify because of our credit. We ended up in a new 16 toyota corolla because of the hard work done by the salesman and the financial services department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Car
It was a good Experience. Was given respect, and treated nice
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
Bought a 2006 Scion for our granddaughter and our salesperson Brittany was absolutely great to work with. She made certain that all of my husbands few minor concerns were looked into and taken care of immediately. The whole experience was positive (minus the hail/winds storm). I would definitely recommend to my friends that they check out Billings Lithia Toyota and be sure to ask for Brittany.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used 2005 Grand Prix
My used- car-buying experience was very good. The salesman was accommodating, professional, and knowledgeable. He was not pushy or over-friendly -- just right in every respect. It was a positive experience for both my husband and me. I would definitely recommend Lithia Toyota and the salesman Clinton to my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service Dept
They are the best car dealer I have delta with in 40 years. the service department gets a 10 star. They installed a set of after market headers and PRO skid plate did an excellent job. What a great dealer ship (Lithia Toyota)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lithia Toyota of Billings was wonderful as always!
Keith always takes care of us, and that's why we are Lithia Toyota of Billings customers for life! These guys really go above and beyond here to make sure that we have a great buying experience, and we were very satisfied with our purchase. Thank you Lithia for being a pleasure to deal with and we look forward to doing business with you in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just Bought a RAV4
Just bought a 2016 RAV4 from Lithia Toyota in Billings. Worked with Clinton Shelton in Sales and Jhevon McMillan in Finance. Both gentlemen were knowledgeable, helpful, and provided an excellent customer experience. Previously, I had been bringing my 2003 RAV4 in for oil changes and repairs, so I can vouch for the Service department too. This is a good dealership to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very satisfied
This is the second vehicle we have purchased from Lithia Toyota of billings.this was my daughters first car our salesman was Max Erickson he was the best salesman I have ever had at any dealership!!!!it was a great experience for my daughter as well.thanks very much Max. Sincerely Brice ,Kyndall ,and Jessica Nations
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car