Reviews
Write a reviewNo salesmen
Called at 9:30. The detail guy answered. There was no salesmen so i gave my number. Never got a call back. Called at 1 pm. Still no salesmen. How do they sell cars?
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Happy Satisfied Enlightened Customer
Amazingly quick service. Made the whole process very easy and was very helpful with everything. Danny was very helpful through the whole sale. Thank you Green Light Auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Never responded
They never responded to my email. Not very polite in my humble opinion. Site requires responses to questions that arent fair. Like rate the facilities etc. how do you do that when you cant even communicate with them. So. SOME RATINGS JUST ARENT FAIR.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Chip, I reviewed this matter and was unable to find a specific email from you. I see that your in Nevada, we are located in California, perhaps it was a different car lot that you may have confused us with? I would love to discuss this matter further with you, if possible. Here at Green Light Auto believe in the idea that the customer is our biggest asset and always come first. Please give me a call so that we may find a solution together. -Danny Customer Service Manager (951)454-5737
management was unprofessional, rude, not friendly
The sales manager was extremely rude and unprofessional. Because of this I left the lot. He did not even care that he lost a potential customer. Hopefully the other employees customer service are better, unfortunately, I did not experience any of that and would never recommend this place because of him alone. I forgot his name but I know it was not Danny. I did speak with the person in charge of detailing and he was very kind and accommodating.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello carshopper, I apologize for the inconvenience you may have experienced here at Green Light Auto. Here at Green Light Auto we strive to provide the best customer service to all our customers. We value each and everyone of our customers and believe that the biggest asset a company has is its customers. I would love to discuss the situation with you further and find a proper solution. Feel free to give me a call to discuss this matter please. -Danny (951)454-5737
Happy Customer
Quick and easy financing as promised. Awesome customer service overall. I am very pleased with the professionalism and ability to get me approved by Green Light Auto. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Close Friend
I am really excited to drive off in my new car. So excited! Thank you Green Light Auto
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Happy Customer
Easy to work with in a relaxed environment, helped me get into the vehicle I wanted and process was easy. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service
Great customer service, and know how to help the customer by making sure that they are satisfied with their investments. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super Nice
Super nice guys, very helpful and were able to get me into the car I liked. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisified Customer!
Carlos was amazing! Great customer service skills and extremely knowledgeable. Thank you Carlos for helping my son buy his first vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase