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Hendrick Kia of Cary

(682 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

Reviews

(682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Kia of Cary from DealerRater.

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This is our second time purchasing from Hendrick.

This is our second time purchasing from Hendrick. They have taken good care of us both times. Great job Hendrick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Kat, thank you for taking the time to leave a review for us at Hendrick Kia of Cary. We're happy we could meet your expectations!

Hendricks Kia in Cary was fantastic to us.

Hendricks Kia in Cary was fantastic to us. Marwan was amazing- helpful, knowledgeable, patient with our many questions. We walked away very happy. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

K., we are very happy we could provide you with a positive experience!

All of the staff in the service department are kind,

All of the staff in the service department are kind, friendly and super helpful. They make the experience as pleasant and efficient as possible. I?ve been coming here for 3 yrs since I moved to the area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Emilygreenwald, we're glad you had such a wonderful experience with us!

Had a great experience buying my car.

Had a great experience buying my car. Rich worked with me and was very helpful. He went above and beyond. I had a very sick kid at home. He was able to deliver the car and complete the paperwork at my home. Would not have been able to do it otherwise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joe Akinc, we're happy you found our staff to be so supportive during your experience here at Hendrick Kia of Cary.

We had a great experience with Jon C!

We had a great experience with Jon C! He was knowledgeable, energetic, and fun to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gracyn.bancroft, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Kia of Cary.

Service was on point and helpful .

Service was on point and helpful . Got my car back to me when promised and having share ride available is a huge help. Only place I take my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Daina Monsma, thank you so much for the positive review!

Ronnie was great to work with on my used car purchase.

Ronnie was great to work with on my used car purchase. He was patient, professional, and ensured I had all my questions answered. Highly recommend when buying a used car from Hendrick Kia of Cary!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Craig, we're happy you found our staff to be so supportive during your experience here at Hendrick Kia of Cary.

I had a great buying experience here at Hendrick.

I had a great buying experience here at Hendrick. Ronnie was professional and listened to what I was looking for. Between him and the finance team, I was able to walk out with a vehicle I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Qw, we are glad we could help!

D?Anthony, Brian and Josh were great to make the buying

D?Anthony, Brian and Josh were great to make the buying experience a good one. Very personable, professional and customer service oriented. First time Kia owner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Linda, we're glad you had such a wonderful experience with us!

Each time i come to get my vehicle services it is an

Each time i come to get my vehicle services it is an enjoyable event. From start to finish i was updated on every process I can?t Nellie e yjf out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Shonda Mack, we are glad we could help!