Reviews
having shopped at several dealers for this car, my...
having shopped at several dealers for this car, my experience with John Gerardi was the best of all the dealers I visited both in my visit to purchase the car and again when I picked the car up
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are glad to hear that you had a great experience at Pepe Cadillac. We pride ourselves on providing superior customer service. If you ever have any questions at all please feel free to reach out to us.
I received impecable attention to detail and exceptional...
I received impecable attention to detail and exceptional quality of work on my car. Staff is friendly and attentive.Overall, a terrifc experience. I would highly recommend Pepe Cadillac. Paul Sheldon- owner of 2008 Chevrolet Impala
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting Pepe Cadillac. We are very pleased to hear of your great service experience. We pride ourselves on superior customer service. Thank you for leaving this wonderful review.
Recently i had the pleasure of bringing my Cadillac in...
Recently i had the pleasure of bringing my Cadillac in for service at Pepe Cadillac of white plains. From the start i felt completely welcome and nothing but positive vibes coming from the service writers, Marc Chandler, Ron Bald, and Genesis Polanco. All three were extremely helpful and courteous while distributing a wealth of knowledge about the Cadillac brand. I also had and excellent experience dealing with the parts manger David Gay. He was more than helpful with explanation of any parts questions I've had and has been the source of many solutions for me. I have recommended this dealership to a number of my friends and colleagues and will certainly be returning. I am definitely a satisfied customer Thank You. -Rosario Gambino
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very glad to hear that your visit with us was very pleasant. We pride ourselves on providing superior customer service. If you ever have any other questions please feel free to reach out to us. Thank you for being a loyal customer with Pepe Cadillac.
Mark Rosen (general sales manager) worked along with...
Mark Rosen (general sales manager) worked along with (mechanic) Juan Quintana in assisting us in purchasing a car from Pepe Cadillac they were both courteous professional and gave great service. without a doubt I would recommend this dealership due to their professionalism and courtesy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review. We would like to congratulate you on your new Cadillac. If you ever have any questions or concerns please feel free to reach out to us. Thank you for choosing Pepe Cadillac.
David Persaud, exceptional sales person, knowledgeable,...
David Persaud, exceptional sales person, knowledgeable, courteous, friendly, not pushy, this man knows his stuff. I would highly recommend Pepe Cadillac and David to all my friends and family. Thank You!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your business and thank you for choosing Pepe Cadillac. We pride ourselves on providing superior customer service. Thank you for leaving us this great review. If you ever have any questions at all please feel free to reach out to us.
Great dealership very easy to work with . David Persaud...
Great dealership very easy to work with . David Persaud is a great salesmen , he knows all about the Cadillac product . I walked in told him what I wanted and what I wanted to pay and he made the deal happen . The transaction was quick and easy .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this review. We pride ourselves on providing superior customer service and always listen to our customers needs. Enjoy your new Cadillac and if you have any questions at all please feel free to reach out to us.
It was a complete pleasure dealing with Pepe Cadillac....
It was a complete pleasure dealing with Pepe Cadillac. Working with David Persaud was also a pleasure, he made the car buying experience very easy. He took the time to go over every detail and make sure the car was equipped the way I wanted and reviewed every detail at time of delivery. I would recommend David and Pepe Cadillac to anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We thank you for leaving us this review. We pride ourselves on providing superior customer service. Enjoy your new Cadillac and if you have any questions please do not hesitate to reach out to us.
My experience with Pepe Cadillac was a pleasure. My car...
My experience with Pepe Cadillac was a pleasure. My car broke down and I was walked through the process of having a tow come and take my car to the dealership. I needed to take a train to White Plains to pick up my loaner car. Kleb picked me up at the train station and was extremely pleasant. Ms. Polanco made sure that my loaner car was ready to go when I arrived. Ron and Bobby from the service department took care of all my cars issues. I was very pleased with the whole experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We would like to thank you for leaving us this review. We are happy to hear that you are well and the situation was handled properly and swiftly. We pride ourselves on providing superior customer service.
I must say that I have been to many dealerships with my...
I must say that I have been to many dealerships with my family through the years. Most of the time the entire process was "not pleasant." I actually "dreaded" the times when my family asked that I accompany them to purchase/lease a new car. It was just as overwhelming when I had to renew my own car lease. This time, as usual, when my husband asked that I go with him to Cadi I almost said "no." I realized after that I had no choice in this matter because my husband has no voice from a previous illness and I have to speak for us. Stepping into the office of David Persaud last week was such a unique pleasant experience for the first time in all my car shopping years. David was courteous and professional from our very first hand shake. Pepe Cadillac ----- "YOU FOUND A DIAMOND WHEN YOU HIRED DAVID" Christine and Patsy Semenza
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We thank you very much for leaving us this review. We pride ourselves on providing superior customer service. We hope you and your husband enjoy your new Cadillac. If you have any questions at all please feel free to reach out to us.
Mr. Marc Chandler, makes you feel at home, makes you feel...
Mr. Marc Chandler, makes you feel at home, makes you feel very welcome, relax, and reassures you. He gives you that personal and professional experience. He takes the time to show you he is ready, willing and able to goes out of his way to help you with the problem you are experiencing. He is very knowledgeable. Does not rush you. Take his time to explain the problems to you. He goes the extra mile, if necessary. I would recommend him to my family and friends to buy they car from Pepe Cadillac, and have service there. He gives you that VIP Experience. I am very comfortable with him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this amazing review. We pride ourselves on superior cusomter service. If you have any questions please feel free to contact us.