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Pepe Cadillac

(1,091 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent

excellent service very friendly and affordable prices, I like the sevice is fast and clean and work guaranteed, it is the best self service and gone to everyone who works in Cadillac white plains NY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Diagnostics

Pretty efficient staff. Pricing is off the roof for any servicing. Cost to fix my car issues always lies between 3 to 6 thousand dollars which must be paid in full. Perhaps working with a client to breakdown cost monthly might make them more willing to actually come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing your feedback. We are sorry we don't offer payment plans, however, we do make sure we are competitively priced with our services. We are happy to hear you had a good experience working with Sam! Please feel free to reach out regarding any other questions/concerns.

My Experience at Pepe Cadillac

I was very pleased with the service at Pepe Cadillac. My car was leaking oil so I decided to bring the car over to Pepe for service. Jasson Liriano took care of me. He was very courteous and helpful. He took me into the repair service area. The mechanic showed me the problem. The oil filter was not secured properly when I had an oil change done at another service place. Pepe's staff are very knowledgeable of their work and parts discovering that the filter was of a different company.They tightened the filter and the leaking problem was solved. I thank Jasson and the mechanic for solving my problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

I recommend my family and friends to Pepe Cadillac Excellent service and pricing Been a happy customer for over 9 years and more to come

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic customer service

The Pepe Cadillac team went out of their way to make my purchase a delightful experience. My Sales Consultant David provided top notch professionalism as well as a wealth of product knowledge. It was a perfect car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleasant experience

We got a great deal on a Cadillac xt5. I was so happy. The experience we had at this dealer was amazing. David, our salesman, was wonderful. I would definitely recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellience

When purchasing a vehicle you're not only buying a car, you are buying into the service and the people at a dealership. Pepe Cadillac of Westchester have made car buying into the best experience I've had in buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My service advisor Jasson Liriano

I got excellent and courteous treatment from the time I got there.Jasson took care of everything that I needed to get done on my car Jasson also kept me informed to the progress of my vehicle each day. The loaner vehicle was great it was a great experience l highly recommend this dealership for service make sure you ask for Jasson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Professional And Courtesy, Beautiful Showroom Appearanc

From The Time Of Making The Purchase Of My ATS 2015, I've Grown Fond Of The Vehicle And It's Preformance,And The Quality Of Care By The Tech And Service Team, Thanks Staff, Technicians,And Employees,Of The PePe Cadillac Enterprise!😎🦁??🎓

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service XT5

Excellent Customer Service. Sam is reliable and experienced in servicing customers. Easy to drop off and pick up, with no hassles. I have and would recommend Pepe Cadillac to my friends and relatives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.