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Pepe Cadillac

(1,091 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstanding!

In a day and age where the “customer comes first” seems to be a thing of the past, this dealership has it mastered! Rick made the process of buying our car fast and dare I say... enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

I was able to get in and out quickly and my car looked great when they returned it. They are a very professional organization and handled all the required service without an issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Experienced and helpful

I was on a budget and they helped me with different options to choose from. Options were based on leasing new and financing used or new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

I got my appointment very very fast and the service manager was very helpful as I was asking a few question about my car and his answer was very helpful to me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car service

Excellent service my navigation wasn’t working fixed pretty fast and transmission was acting kind of funny and they fix it also. There was a recall on the vehicle which I didn’t know about which they took care of it for free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My great experience at Pepe Cadillac

The experience that I just had in getting a new leased car at Pepe Cadillac allowed me to have a Smoth transition from one car to the next. The experience involved expert information from JOSE REYNOSO regarding any questions that I had. JOSE was always available for any questions that I had concerning my new lease. All in all a first class experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service

I took my car in, to have diagnostic check. I was informed of everything that was wrong with my car, via text, email and was given a print out sheet which was really proficient on their behalf.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great service

we had some problems with the cue system and the shifter Juan Cardenas fixed it in no time flat.....thanks Sam Kwartler for your help.....drove away with peace of mind

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tail light replaced and maintenance .

I was very pleased with my experience. I was taken on time and waited, which was the approximate time promised. The work was done well and as expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

I always have prompt and helpful service . Compared to service of other cars I own , Cadillac service is the best . My car was ready before the designated time , loaner car was great , Jason explained what was done to my car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.