Reviews
Outstanding!
In a day and age where the “customer comes first” seems to be a thing of the past, this dealership has it mastered! Rick made the process of buying our car fast and dare I say... enjoyable!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
I was able to get in and out quickly and my car looked great when they returned it. They are a very professional organization and handled all the required service without an issue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Experienced and helpful
I was on a budget and they helped me with different options to choose from. Options were based on leasing new and financing used or new.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service
I got my appointment very very fast and the service manager was very helpful as I was asking a few question about my car and his answer was very helpful to me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car service
Excellent service my navigation wasn’t working fixed pretty fast and transmission was acting kind of funny and they fix it also. There was a recall on the vehicle which I didn’t know about which they took care of it for free.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My great experience at Pepe Cadillac
The experience that I just had in getting a new leased car at Pepe Cadillac allowed me to have a Smoth transition from one car to the next. The experience involved expert information from JOSE REYNOSO regarding any questions that I had. JOSE was always available for any questions that I had concerning my new lease. All in all a first class experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
I took my car in, to have diagnostic check. I was informed of everything that was wrong with my car, via text, email and was given a print out sheet which was really proficient on their behalf.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great service
we had some problems with the cue system and the shifter Juan Cardenas fixed it in no time flat.....thanks Sam Kwartler for your help.....drove away with peace of mind
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tail light replaced and maintenance .
I was very pleased with my experience. I was taken on time and waited, which was the approximate time promised. The work was done well and as expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
I always have prompt and helpful service . Compared to service of other cars I own , Cadillac service is the best . My car was ready before the designated time , loaner car was great , Jason explained what was done to my car .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair