Reviews
Service and CUE replacement
Excellent service at Pepe White Plains. While I was going in for maintenance on my 2013 ATS, my CUE system stopped working. They called GM and got it replaced for me at no charge. Thanks for looking out for your clients.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, thank you for sharing your positive experience with us at Pepe Cadillac! We are glad we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Fast, Courteous, and Efficient
They provided me with a shuttle this was very convenient so I can run an errand while my car was being serviced and they did my inspection a little early so I did not have to go back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josephine, we would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Pepe Cadillac with only the best there is to offer. It’s so nice to hear that Sam helped to make your experience such a positive one.
New XT4
Yesterday I ordered the new XT4. My sales associate was named Harold Mota.He was extremely knowelegable on all aspects of this new product ,very friendly,and happy to answer any and all of my endless questions. I previously had gotten 2 vehicles from PEPE INFINITI and was very happy with that dealorship
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tim, we are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Pepe Cadillac and Harold. We wish you safe travels when your new Cadillac XT4 arrives and look forward to seeing you again soon!
2018 Cadillac XT5 AWD
Very friendly, knowledgeable and professional salesman. I have bought a lot of new and used cars through out the years and this buy was one of the most pleasant. Frank was very responsive and helpful. He immediately greeted us once he seen our interest on a new Cadillac and showed us a new vehicle and suggested we might also be interested in a used Cadillac with low mileage and a lot of more options for a fair price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Caring
My experience with Andy was the best. He made sure that I get into the right car that suits me and at the same time the car has all the bells and whistles I needed. I would refer him to my family and friends. I am so happy with my purchase. Thanks Andy you’re the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to buy a new car
Salesperson, was friendly with a very pleasant greeting. Easy to communicate with and put together my needs into a package I feel I couldn’t walk away from.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service, great sales and I'm completely satisfied
Very happy with my purchase and even happier now knowing my vehicle will be given 5star treatment with a great service team for all my vehicle maintenance needs. Thanks again for all your help with my Escalade.😀
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service!
Once again everyone took great care of me and my XTS! Everyone is so friendly and helpful; I've had great experiences with both the sales and service departments! They are all very knowledgeable about all the Cadillac features. Thanks to all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service and salesmanship!
Pepe Cadillac is very friendly and listen to the customer. I felt no pressure and was very comfortable buying my vehicle. This is my second vehicle I bought from them and the Sales rep to the management was great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service
Outstanding service. Very attentive. Jason is great! I would highly recommend their service department. They keep you up to date with your service issue. Free Car wash is a great additional service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair