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Pepe Cadillac

(1,091 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great first time visit

Imhotep first experience with a Cadilac dealership was in Long Island and I was not going back to that dealership ever I felt like after the sale I wasn’t treated with respect. Pepe Cadilac was a great experience that has renewed my trust with Cadilac. I hope this service continues so that we can have a continued relationship. Everyone was very professional and friendly. Thank you Pepe Cadilac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with Pepe Cadillac. We appreciate your recommendations and are pleased to hear about your positive experience working with Jasson and Ron. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! We look forward to working with you again in the future.

Excellent

Hi I just want to say the thank you to Pepe Cadillac, and thanks to David Persaude and Jim Romer for my purchase of Cadillac Escalade, coming from New Hampshire the vehicle looked fantastic, well worth the drive. Thanks Paul and Heidi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Paul and Heidi, we would like to thank you again for making the trip all the way from New Hampshire and for leaving another amazing review! Hearing that you had a fantastic experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Pepe Cadillac, we wish you many happy miles in your new Cadillac Escalade. We look forward to serving you for many years to come!

Best car experience ever!

Just leased a 2018 Cadillac XT5 from Pepe Cadillac in White Plains NY. From the moment I walked in to driving out with my new car, the complete experience was the best I’ve ever encountered in my 50+years of car ownership. Every car dealership should take a lesson from these folks. No sales pressure here. None needed with these pros. Hats off to Frank Rainulo and congrats to Pepe Cadillac for have such a professional on board!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Frank and Robinson. Your recommendation means a lot to us. Thank you for choosing Pepe Cadillac, we wish you many happy miles in your new Cadillac XT5. We look forward to serving you for many years to come!

Best car 🚗 dealer I've been to so far

Every time I go there they give me the best service ever they give me my car back nice and clean I cannot say nothing bad about tham they are the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience at Pepe Cadillac. We couldn't be happier to hear that you had the best experience working with our service team. We hope to work with you again soon!

Excellent

One the great experience on a deal! I drove from New Hampshire to this dealership well worth the ride.. I want to thank David Persaud, also Jim Romer sales manager for the great job of them did for me on this deal and quick to get me in out and back on the road. Don't be afraid to make the drive to this dealership. Thanks again Paul,I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Paul, thanks for making the trip all the way from New Hampshire for your purchase of your new Cadillac! It’s so nice to hear that David and Jim helped to make your experience such a positive one. We appreciate your business and recommendations, thank you again!

Best overall experience ever!

I’m almost 60 years old and have bought many different types of vehicles and numerous dealerships in different states. I have to rate our experience at Pepe Cadillac to be the best overall. They found the vehicles that we were interested in, answered our questions, allowed us to make a decision without pressure, and delivered exactly what we wanted at the exact price quoted. Best of all, they got us in and out very efficiently. They had all paperwork done ahead of time, gave us all the information about the vehicle that we needed, took in our trade and had us on our way in no time. Very repectful of our time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ray, congratulations on your new Cadillac! Thank you for taking the time to write about your experience. It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We sincerely appreciate your recommendations and look forward to working with you again in the future.

SUPERB EXPERIENCE AT PEPE CADILLAC

The staff is courteous, efficient and very easy to work with. The experience was so good that I had the feeling it would be so great to return for servicing a few times weekly. I recommend this dealership very highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Howard, I would like to thank you for sharing this excellent review about our dealership! We are thrilled that you enjoyed your experience with Sam. We will be sharing your feedback amongst our team. We look forward to working with you again soon.

Excellent

Amazing staff great experience Would highly recommend this dealership From the moment I walked in until the moment I drove away everyone was so wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Andrea, thank you so much for taking the time to share your experience at Pepe Cadillac. We are extremely happy to hear that you would recommend our dealership. The team will be thrilled to hear your feedback!

Great Service

Ro Davis is great to work with... very honest and straight foward gentelman. I would recommend this dealership to my friends and family and am very happy with pepe Cadillac white plains

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Johnny, thank you so much for this awesome review. Your recommendations truly mean a lot to us! We are very happy to hear that Rohan helped to make your experience such a positive one. We hope to work together again in the near future!

Best Service Department bar none!!!!!

I've been servicing my cars for years at Pepe and they are the best in the tri state area. I use to have to switch from dealer to dealer until I went to Pepe Cadillac. Ron is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nik, thank you so much for taking the time to share this fantastic review. We are thrilled to hear that you continue to have such wonderful experiences working with Ron and the rest of our team at Pepe Cadillac. We look forward to working with you again. Please come visit anytime!