Reviews
Great service
Great experience, very professional,quick service. Jasson service advisor great communication and very professional. Will highly recommend services. Thank you for your service on my Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your recent service experience with Pepe Cadillac! We would like to thank you for your recommendations and for this amazing review. Jasson and the team will be thrilled to hear your feedback!
Service
Everything was done just as expected.and Sam and Ron is why I would keep coming back to Cadillac.They even excepted my service coupon
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your recent service experience at Pepe Cadillac! We are pleased to hear that you had such a positive experience working with Sam and Ron. We look forward to working with you in the near future!
great
everthing was great I would recommend this dealer ship I got a loner car no problem sam was good getting back to me everting ewas great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael, thank you for taking the time to write about your experience. It is wonderful to hear that Sam and Patricia were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!
Pleasant easy transaction
This being my third purchase from Pepe Cadillac I have nothing but rave reviews everyone is pleasant to deal with I get exactly what I want no complaints
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the terrific review! We sincerely appreciate your business and loyalty. Thank you for the opportunity to work with you. We hope to see you in the near future!
Easy Maintence Visit
Service appointment made with ease. Professional friendly clean and easy service visit. No hassle and courteous. Loaner car available. Called when vehicle ready for pick-up!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your recent service experience with us, Mitch! We appreciate your business and look forward to working with you again!
Pepe gets an A
I purchased my 2011 CTS at Pepe and I would not think of servicing it elsewhere....not even for general maintenance. Check-in is efficient, and turnaround time is good. If they need to keep the car longer than anticipated, they offer a loaner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review and recommendations! We sincerely appreciate your business and the confidence you have placed in us. We are very happy to have you a part of the Pepe Cadillac family. We look forward to working with you again!
Outstanding Service
This dealership goes the extra mile with fast courteous service always with a smile. They definately make the effort to please the customer every time. Will be having our 2017 XT5 detailed soon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're happy to hear you had such a terrific experience working with Sam and the rest of our team at Pepe Cadillac. We look forward to seeing you when you bring in your XT5 to get detailed!
Personal Service
Returning Pepe customer. Bought an Infiniti with Pepe and wanted a Cadillac. As usual, personal service and touch throughout the process. Excellent! The team informed me with every option that was possible. I couldn't have had asked for a better experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the terrific review about your recent experience! We are grateful that you think so highly of our dealerships. We appreciate your business and recommendations as we work very hard at customer service and client loyalty. Congratulations on your new Cadillac - we look forward to working with you again!
Great service
Kenny handled my purchase in the most professional and efficient manner. The business manager knew i need to wrap up my sale quickly..he had everything ready for me. Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gail, thank you for taking the time to review Pepe Cadillac and share your recent experience with us. We are pleased to hear that you had such a great experience working with Kenny and appreciate your recommendations. We look forward to working together again in the near future!
Pleasure
Always a pleasure dealing with Pepe. Even when issues arise they try to deal with them head on. Very responsive and professional. Sam in service and David in sales are great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to write us this terrific review, Ian! We work very hard at client loyalty and retention so we truly appreciate your recommendations and business!