Skip to main content

Pepe Cadillac

(1,091 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Car bumper repair

Great service and follow up. Got the job done on time. Very diligent about keeping me informed and updated. Pepe Cadillac is the only dealer I would go to....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Pepe Cadillac! We're so happy to hear you had a great experience working with our team!

Friendly and Efficient

Everything was taken care of Insurance Surrender of Plates Awesome Customer Service Found some dings and they will make an appt to have detailed NO Questions Asked!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear everything was taken care of for you at Pepe Cadillac! We look forward to working with you again in the future!

Service overview

Great service on my 2008 Escalade took it in for Brakes rotors tire change and wheel alignment and the service and parts department Got it DONE the prices were very reasonable and dealer techs put in the extra effort to do the once over all around!! It's a pleasure bringing my Cadillac's to Pepe, they are quick and get right to the point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for servicing your vehicle with us! We're so happy to hear you had a great experience with our team! We look forward to working with you again!

The 'Cadillac' Experience

Kenny Sternesky was very accommodating during and even after I purchased my Caddy! I'm glad to know I have an advocate at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations and welcome to the Pepe Cadillac Family! We look forward to working with you again!

Why I chose Pepe Cadillac, again

This was my second Cadillac lease from Pepe, going from a CTS to a CT6. I shopped around, test driving Audi, BMW and Infiniti. The CT6 rode beautifully and had terrific features that were standard providing a better value. But, I also factored in the Pepe service experience--which has always been outstanding. And, this time my Sales Consultant was Frank Raniolo. Frank worked with me to achieve a fair price and he provided excellent service throughout the process that saved me time and money. I enthusiastically recommend Frank and the Pepe experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your reccomendations they're greatly appreciated! We're so happy to hear you had a great experience working with Frank. Congratulations on your CT6 and thank you for staying with the Pepe Cadillac Family!

Great Experience!!! Got to ask for FRANK!

Everyone who works at Pepe Cadillac White plains is extremely friendly and helpful, but Frank Raniolo was by far the best! He sold us our car and also became our friend. I had spoken to frank about 8 months ago and told him my father needed a new truck but I told him he wasn't ready yet to make the move. Frank was extremely patient and didn't pressure me to make any fast decisions. When the time came for us to buy the truck I remembered Frank because he was the only salesman who didn't harass me and pressure me so he was the first person I called. He remembered me! and he even remembered my story and what I was looking for. I Told him my father was a hard sell and that he had been given great prices by Chevy and GMC but that I really wanted my dad in a Cadillac. He called me back a day later and gave me the deal of a life time! He sent me a quick email with some paperwork, I filled them out and sent them back and 5 hours later I was sitting in our brand new Cadillac ready to drive away. We could not be happier with experience at Pepe Cadillac and plan to be back before the end of the summer to trade in another one of cars and get a new Cadillac! Thank you so much Frank for best the best and taking such good care of my dad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Cadillac! We're happy to hear you had a great experience working with Frank and hope to see you back in our showroom at the end of the summer!

Very Enjoyable Experience!!!

My experience was pleasurable from the time I walked in the door. I was introduced to Frank who I told a brief story. He assured me we would find something I liked. It was a warm sunny day. At no time did he rush me of make me feel rushed while we walked the yard in the afternoon heat. His patience and determination was the deciding factor. Caprice like the Chevy's hub.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Pepe Cadillac! We're happy to hear you had a great experience working with Frank! We look forward to working with you again

Very thorough, patient and exciting!

FAST SERVICE. GREAT JOB EXPLAINING MY NEW VEHICLE AND ITS FEATURES. ALSO RECIEVED EVERY REQUEST ASKED FOR. PEPE CADILAC IS A GO TO FOR NEW CARS! Completely satisfied!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Pepe Cadillac! We're so happy to hear you had a great experience working with our team! We look forward to working with you again in the future!

We were well received and salesman was a efficient

Our experience from the day we called customer service to inquire about new and demos our interactions with the staff was excellent. We made several trips and was treated the same each time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Pepe Cadillac Family! We're so happy to hear you had great experiences working with our team!

The Best Car Buying Experinece Ever

Frank Raniolo was a wonderful sales person. Very personable and thorough. The car buying experience was painless and hassle-free. I would definitely do business with them again and I would high recommend this dealership and Frank. I give them an A+++.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendations! We look forward to working with you again in the future!