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Pepe Cadillac

(1,091 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Honest & Professional

Dale showed us all deals and the best way to go about leasing a new CTS. Super professional and knowledgable about other makes and models. We are looking at many different cars at the moment but if we choose a CTS or any other Cadillac, it will be because of Dale and certainly with Dale Schweizer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us and for stopping at Pepe Cadillac, we hope to work with you very soon!

Dale - Awesome Sales Consultant

Found the vehicle I was looking for (at Pepe Cadillac) after doing an on-line search. When I called the dealership to inquire about the car I was directed to Dale, one of the Sales Consultants. I wanted to get as much information about the car before deciding on taking the 50 mile drive to White Plains, NY. Dale was very professional and knowledgable about the auto. Long story short, I ended up going to Pepe Cadillac, test driving the car, and soon after, purchasing the vehicle. Along with Dale, a fellow named Robinson also helped in the deal, he too was very professional. Jerry, the Business Manager, was super helpful in doing all the necessary paperwork and ensuring every thing was in order along with Dale. Many thanks guys ! Beautiful dealership. I would highly recommend anyone looking for a new or used luxury vehicle (within 100 miles of the place) to pay them a visit. A truly satisfied customer. Tom O'D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Pepe Cadillac! Thank you for making the trip to our dealership, we're thrilled everything worked out perfectly!

Excellent on every level.

I recently stopped by for a scheduled maintenance service to my 2013 Escalade but, after a short conversation with Sue and with help from all others mentioned I drove out with a 2016 Escalade. My experience dealing with Pepe Cadillac has never been short of excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your 2016 Escalade! We're thrilled to hear you had such a great experience working with our team.

Great overall experience with no pressure sales.

Very friendly and knowledgeable staff and a clean well organised showroom. Salesman John Giradi was down to earth, straight shooting and a pleasure to do business with as well as Manager Jerry DiDomenico. Both Men treated me and my wife like gold and never made us feel pressured in any way possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with John at Pepe Cadillac. We look forward to working with you again in the future!

Great Choice!

Pepe Cadillac came very highly recommended and now we know why. Within days, after meeting Sue Silverman and John Gerardi, we were sold on the SRX and the dealership. We have our beautiful vehicle since August and are thrilled with it. Sue and John were instrumental in making us feel comfortable and confident that not only was Cadillac the right choice, but Pepe was the right dealership of choice! We are very grateful for the time and personal attention extended to us throughout the entire process. John Gerardi is a true gentleman and excellent at what he does. The staff that we've met so far have been friendly and very professional, and we have no doubt that when the time comes for our first servicing, the experience will be all that Pepe has promised. There are so many things to consider when deciding on a new vehicle. It feels pretty good when you're sure you've made the right choice!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your SRX! Welcome to the Pepe Cadillac family!

Excellent Service, Excellent Staff, Excellent Experience

Most pleasant car buying experience I could have ever hoped for. Pepe Cadillac is the place to go. Kenny Sternesky was a CLASS ACT. He was extremely helpful in helping me achieve my goal of owning a Cadillac. I gave him a number that I was comfortable with and he did everything in his power to make it happen. I cannot stress enough how great of an overall experience I had at Pepe Cadillac. HIGHLY recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Pepe Cadillac! We greatly appreciate your recommendations!

Looking forward to returning

From my call to Pepe requesting information on a used car, which was answered by Jasmine to the look over and test drive with our sales rep Dale it was a pleasant experience. Dale was knowledgeable and honest and put my wife and I at ease. I look forward to returning to Pepe to purchase future vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad Jasmine and Dale were able to make your experience at Pepe Cadillac a great one! We look forward to working with you again in the future!

Excellent customer service

Dale Schweizer is the ultimate salesman giving me the most excellent service. I travel from another county just to do business at Pepe Cadillac. Dale is a man of his word and I am so pleased and will always return to do business with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the trip to Pepe Cadillac! We are so happy to hear you had a great experience working with Dale!

trade and purchase truck

my visit to Pepe was outstanding, my sales Man Dale was very helpful and very knowledgeable I will always do business Dale Schweizer and Jasmine Garris after a really bad experience with another car dealer in the Bronx trusting sales men was something I didn't have but working with those 2 people changed that for me, I will most definitely be back to buy or trade in my car there.Thank you Pepe Cadillac Albertha Alexander

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a great experience with Dale and Jasmine! We appreciate your business and look forward to working with you in the future! Welcome to the Pepe Cadillac family!

Outstanding!!!!!! Dale was patient, knowledgable , friendly

We loved working with Dale. He made the sale! He definitely went out of his way to make sure we were pleased. Dale never made us feel foolish for asking questions and he made sure we were comfortable with his answers. Dale is definitely an asset to Pepe Cadillac. I would never hesitate to recommend Dale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your recommendations! Welcome to the Pepe Cadillac Family!