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Pepe Cadillac

(1,091 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easy experience

Thanks to Rick Burton I had a great experience at Pepe Cadillac. He was a very nice guy and made me walk out with a smile on my face.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear you left Pepe Cadillac with a smile on your face!

Cadillac

I have met Rick Burton at Pepe Cadillac and I feel relieved. He was a great help and who ever wants to buy a car quick and easy .. Hes the man to go to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad your experience at Pepe Cadillac was a quick and easy one! Congratulations on your purchase!

Pleasure

I came in Pepe Cadillac and walked out with my car in less than two hours. It was a great experience and was a pleasure working with Rick. If i ever come back i will ask for him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear you had a great experience working with Rick! Welcome to the Pepe Cadillac Family!

I Just Love Pepe!

I have given Pepe Cadillac White Plains a five star rating because they not only sell luxury cars with great incentives, they offer the luxury experience. Mr. Rick Burton treated me as queen, my every need was met, all questions answered, he even fed me and ordered lunch while I waited for paperwork to be completed. My, my, my Pepe, keep up the good work! Purchasing my Cadillac was well worth it! Thanks again Mr. Burton for your personal attention! :) One of my colleagues was actually at Pepe this week test driving an XTS, so I'm definitely spreading the word about Pepe Cadillac White Plains and will continue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

What a great review thank you for sharing your awesome experience working with Rick and the team at Pepe Cadillac!

Pepe Cadillac was wonderful!

Our Salesman Dale Schweizer was very accommodating and made us feel very welcome, it was as if he'd known us forever. I made a phone call to see if they had the car we were looking for and since it was out of state for us, we are from NJ, I was a little hesitant about going to White Plains. But after we closed the deal I was very happy we took the ride! I would recommend Pepe Cadillac to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

we greatly appreciate your recommendations! thank you for choosing Pepe Cadillac.

Great Salesmanship

Thanks Dale Scheweizer for a great experience. He was Friendly, professional, able to answer all my questions. I would definitely recommend Pepe dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy you had a great experience working with Dale1

Servicing my car

I continue to receive excellent service at Pepe Cadillac in White Plains each time I bring my car in for service. I was nicely greeted by a staff member and found everyone to be very friendly and personable. They offered me coffee and made sure I was comfortable while I waited for my vehicle. Bobby O'Connell thoroughly explained the details about the service being done and answered any questions I had. The team always provides excellent customer service, and I would highly recommend this dealership to anyone for service and sales. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled you continue to have great experiences working with our service team.

Repairs on my 2008 Chevrolet Impala LTZ and my 2001 Chrysler

I had a first rate experience with Pepe Cadillac they diagnosed the problems on my vehicles and did the repairs flawlessly and had them back to me the same day. The mechanics name was Remo Balsalmo he was extremely knowledgeable and courteous my over all experience was excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing to service your vehicles at Pepe Cadillac

My new Cadillac

Our sales person Dale was very helpful. He took the time to help us look at all the models and we decided on CTS.He was very patient and kind and we will recommend them to all our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

congrats on your Cadillac CTS!

Phenominal Experience!!!!

I have been a Acura customer for many years and this is my first experience with Cadillac and the Pepe dealership. I had a lot of questions and Dale was very professional, personable and knowledgeable about all the models I was interested in. I ended up buying a pre-owned CTS Coupe and I am more that satisfied with the performance and feel of the ride! This was by far the best car buying experience I have had in my life. (and I have had some good ones!) I will recommend this dealership and the Cadillac brand to everyone I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Pepe Cadillac family!