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Pepe Cadillac

(1,091 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–2:00pm
Sunday Closed Closed

Reviews

(1,091 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Professional and Exceptional service!

Recently purchased a SRX, David Persaud was very professional and well informed, answering all of my questions. He went above and beyond making the experience as smooth as possible. I definitely will be recommending him to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your Cadillac SRX! We greatly appreciate your recommendations to your family and friends.

I felt like I knew him for years

I never met Rick burton but by the time I left 2hours later I felt like he was my cousin he was great I didn't go to buy a car but his charm and kindness worked I bought a new truck ,I never had this type of experience buying a car now I'm spoiled I can only buy from him and Pepe !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is such a great review thank you so much for sharing your experience with us. We will tell your "cousin" you said hi :)

Excellent sales team!!!

This is my second vehicle Dale sold me. I was having a service problem with my previous escalade. So I decided to buy a new one. Dale is a great Sales person. No pressure sales. Definitely recommend you go see Dale if you are in the market for a Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business with Pepe Cadillac!

Repeat happy customer!

I just leased my second Cadillac with David, and he is the best! I never felt like I was being sold to, and I walked away with car that I love at a price I am happy with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

congrats on your newest Cadillac from Pepe Cadillac!

Best service

it was pleasure dealing with Dale Schweitzer, Great service with smile for my second car and he made it happen, he is an extremely knowledgeable sales person. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you had another great experience working with Dale!

Superb Service

Great service! Remo is an extremely knowledgeable technician. I implicitly trust my vehicle's maintenance to him. I followed Remo to Pepe from another dealer. For the 10 years I have known him, he has always resolved every malfunction with one service visit. As my car has become older, he has provided excellent recommendations on items that merit repair. In a similar manner, Marc has been an invaluable Service Representative, taking the time to ensure the shop meets my needs. Marc has consistently offered viable alternatives whenever I have encountered logistics and/or part availability issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

thank you for sharing with us we will pass on your kind words to the team!

By far the best dealership for buying leasing and service

Kenny sternesky is the best salesman he can find you a car for a affordable price and the service team is by far the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled Kenny finds you what your looking for!

Great experience dealing with dealership for second car

It was a pleasure dealing with Dale Schweizer for the second time this year. He made the process simple and found us our car quickly. He is a true professional who cares about people and satisfying all Of their needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing to work with Pepe Cadillac!

Excellent service

I dealt with Kenny when I leased the car and the deal was done in a very, very professional way. For service I have dealt with Ron and the service was exceptionally good. I would highly recommend this dealership to anyone. I'm 78 years old and owned and leased many cars. You're number 1. Thanks!! Sal Galasso P.S. See you in 2016

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Awe what a great review! See you soon.

Constantly the Best Dealership Experience!!!

I only take my 2009 Cadillac CTS4 to Pepe Cadillac; where I know it will be thoroughly examined and properly diagnosed by true & honest professionals that know me by name. I highly recommend this dealership and their service center!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled you trust our team they are the best at what they do!