Reviews
Cadillac Pre owned purchase
The sales staff, particularly David Persaud, was excellent, knowledgeable and friendly. The npurchase was made easy and the car was an excellent value. We traveled 60 miles to make the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very glad to hear that you had an amazing experience. Congratulations on your new Cadillac. If you ever have any questions please free to reach out to us.
The person who took care of me was great.
The only complaint I have is when I initially called I asked to speak to 3 different people. Was told to leave a message on all 3 calls. Very frustrating. Eventually got through.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast,clean and profesional
Fast, clean and profesional. This was my first time bringing my 2013 xts for service and I would by anothder cadillac just because of your service department. I owned a automotive repair shop in White Plains for 15 yrs before becoming a firefighter and I was always hoping to give my customers this kind of service but I think you guys did it better than me. thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service visit
As a customer of Pepe Cadillac from their opening i still bring my DTS which has115,000 miles on it and is long out of warranty to them for my service and maintenance needs. Recently i had a check engine light come on called Ron, told him the car was running roughly. He told me to bring it in. I was offered the courtesy shuttle to my home and was called and told what the problem was. Fortunately just a minor problem. When i picked up the car it was washed and brought out front to me. Getting the same kind of service when it was new and having certified techs. that know Cadillacs inside out working on my car is why at 115,000 it still runs excellently.I will continue to use Pepe for my service needs and look forward to next purchase with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this amazing review. We are very glad to hear you had yet another amazing experience with us. Thank you for being a loyal customer to Pepe Cadillac. We are glad to hear that it was a minor problem and everything is fine. Thank you for sharing with us. If you ever have any questions please feel free to reach out to us.
New Lease
The entire staff at Pepe Cadillac is above and beyond polite and professional. The reason for my visit was to get an oil change, and I ended up leaving with a new lease agreement. My compliments to David Persaud the salesman. His knowledge, skills and abilities were what made my decision.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this review. We are very glad to hear you had a wonderful experience with us. Congratulations on your all-new Cadillac. If you ever have any questions please feel free to reach out to us.
Great Service
The service has always been great, the service advisor Ronald Bald has always been pleasant on any of my visits to Cadillac Dealership as well as being very helpful and it is a pleasure to deal with him on any issues or concerns I may have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT EXPERIENCE
IN REVIEWING PEPE CADILLAC I MUST SAY A TERRIFIC DEALERSHIP FOR MANY REASON. THE REASON I WILL LIST BELOW 1. BEAUTIFUL LOCATION 2. STAFF FRIENDLY AND VERY HELPFUL PHIL GRAY AND HIS STAFF . DAVID AND KENNY 3. FAIR AND COMPETITVE PRICING 4. SERVICE DEPT TERRIFIC ALL IN ALL I WOULD BUY AND RECOMEND PEPE CADILLAC IN THE FUTURE TO FRIENDS AND FAMILY
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this amazing review. We are very glad to hear that you had a wonderful experience. Congratulations on your new Cadillac. If you ever have any questions please feel free to reach out to us.
Pepe Cadillac Go to Spot
Great experience. I rank Pepe Cadillac right up there as being one of the best dealership in the north east
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Professional treatment clean, comfortable facil.
Each time I have come to Pepe Cadillac for service, I have been treated to the utmost in professionalism by everyone I came in contact with, especially my Service Advisor, Ronald Bald.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and follow up
Marc and his team were great, professional and had great follow thru - called when he said he would AND even had my car washed (I did not ask)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase