Reviews
Great service, excellent location...
As usual, I received excellent service. Recommendations were made and executed, upon my approval, immediately. This dealership has my highest regards.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall my wife and I had a great experience with David...
Overall my wife and I had a great experience with David at Pepe Cadillac. We purchased a used Cadillac SRX and entire process from when we first walked in the door to when we drove the car off the lot was very smooth. Pepe Cadillac has a top of the line dealership and a very attentive staff. I would definitely reccomend this dealership to others. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this review. Congratulations on your new car. We pride ourselves on providing superior customer service. If you ever have any questions please feel free to reach out to us.
Pepe Cadillac Service
The service was done in a timely, efficient and complete manner My only suggestion is that access to the service center for cusomers needing service should be more clearly marked. I drove into the wrong area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always great service
I have been coming to Pepe Cadillac for a few years now and the service just always gets better. Great team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great personal service for you and your car
I was greeded by every staff member I came across making me feel very welcome and comfortable.one thing that sets this service apart is that they respect the customers time the service is provided fast and efficiently.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
MY OIL CHANGE
The service was fast and accurate, I was greeted by the service specialist and my oil change was taken care of without an problems.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I was completely satisfied with the professionalism,...
I was completely satisfied with the professionalism, honesty, and friendliness of Pepe Cadillac. I had gone to TrueCar.com to get an idea about pricing. Pepe called me and asked if they could price the car for me. When they gave me a quote I couldn't believe it since the price I got from another dealer was so much more. There were no surprises when I picked up my new CTS and it was so easy to return my prior (non-Cadillac) vehicle. I didn't have to haggle - they just found the car I wanted and at a great lease price. Their slogan is definitely true - it's worth the drive! Dave Persaud was very nice and helpful. I will recommend Pepe Cadillac to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this amazing review. We are very glad we were able to assist you. We pride ourselves on providing superior customer service. If you ever have any questions please feel free to reach out to us. Thank you for the recommendations.
Very courteous and knowledgeable of what I wanted , and...
Very courteous and knowledgeable of what I wanted , and went out of her way to help me . The general manager was also very nice he greeted me when I entered the building.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that you had a great experience. We pride ourselves on providing superior customer service. If you ever have any questions please feel free to reach out to us.
Beautiful car, friendly service
I am very pleased with the service I received at the dealership. The service manager was understanding, caring, and polite. He dealt with many frustrating phone calls and worked relentlessly to fix the problem. My car is working properly and I am very happy that I purchased my car from this dealership. I would highly recommend Pepe Cadillac to all family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
excellent experience
Kenny was a pleasure to deal with and went out of his way to get me the best deal on the exact car I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase