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Napleton Clermont Chrysler Jeep Dodge RAM

(1,019 reviews)
Visit Napleton Clermont Chrysler Jeep Dodge RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–8:00pm 7:30am–7:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 8:30am–8:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm 10:30am–5:00pm
New (888) 234-4398 (888) 234-4398
Used (888) 221-8089 (888) 221-8089
Service (888) 359-1442 (888) 359-1442

Reviews

(1,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Clermont Chrysler Jeep Dodge RAM from DealerRater.

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2500 RAM Purchase

Came in to get my RAM 1500 Longhorn serviced and drove away with a 2017 2500 Longhorn. Sean was a very convincing sales person. So much so that when I took him to my home to talk to the wife who I thought would not agree to my buying, he convinced her to let me but the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic service!!!

Can't highly recommend Napleton Clermont enough!!!! Chris and Rich we're awesome! They were immensely helpful in getting me into a new vehicle at a great price. I had been taken advantage of at another dealership and got into a vehicle that wasn't what I had agreed to. Chris and Rich worked some magic and got me out of that vehicle and into one I am much much happier with. I will recommend Napleton Clermont to to anyone and everyone that is looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Happy Clermont Customer, thank you for taking the time to leave a review for us at Napleton's Clermont Chrysler Dodge Jeep Ram. We're happy we could meet your expectations and we are glad we could get you into a new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you. Napleton's Clermont Chrysler Dodge Jeep Ram (844) 890-6854

Sean is a very knowledgeable salesman!

Although I did not ultimately purchase a vehicle from them, our salesman, Sean was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Steve! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Napleton's Clermont Chrysler Dodge Jeep Ram! Napleton's Clermont Chrysler Dodge Jeep Ram (844) 890-6854

Awesome service by Chris Nostro

Chris Nostro was the sale rep that assisted in the sale and without his honesty and knowledge I think we would not have driven out with the 2017 grand caravan. The compassion and understanding our needs was a big role in our decision. Thank you Chris you are awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Roberto, we really appreciate your feedback! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Purchasing a new Jeep Wrangler unlimited

Nick the salesman was awesome, not pushy, explained everything in detail and was very helpful. Highly recommend..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Ann, thank you; we appreciate your feedback! We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Napleton's Clermont Chrysler Dodge Jeep Ram (844) 890-6854

Camaro

Nick Boudreaux was great!! Easy buying process! Would shop here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Darbie, we are so pleased you enjoyed your visit to Napleton's Clermont Chrysler Dodge Jeep Ram! Please let us know if there is anything else we can do for you; we are more than happy to help! Napleton's Clermont Chrysler Dodge Jeep Ram (844) 890-6854

Camaro

Great experience with our salesman Nicholas, I would definitely return to this dealership for another vehicle in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wade, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great Overall Service!

My family and I all felt as though our car salesman made the purchase very easy. I personally enjoyed the experience because Chris was sure to tell us every detail about every car we looked at. It is obvious that he has a great amount of knowledge about all of the cars on the lot. I was so thankful to have him there to make everything easier on my family and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Abigail, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

Steve and Meagan were excellent!

My wife and I recently purchased two Hellcats from this dealership and couldn't have been more impressed. Steve and Meagan were extremely helpful and honest, made the purchasing experience extremely easy. I maintain a very busy schedule and asked for all paperwork to be ready to sign and drive away the day we purchased and they happily obliged. This process was by far the most pleasant I've experienced to date. I would highly recommend Napleton and ask for Steve and Meagan to take care of you. Respectfully, Brian Kittle President- Meritage Homes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terrible customer service!

Went to Napleton because we got referred by a friend, drove from Daytona beach to clermont. Our experience started off well, the salesman was very knowledgeable and helpful, then we sat down to talk numbers... There is a female sales manager by the name of Megan. She is horrible, cursed in front of my children, puts salesman down in front of us, shrugs her shoulders when we speak to her. I never had an experience like this at a dealership. End result.. got my new truck elsewhere !

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Disappointed, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our GM Bob Barnette at (407) 605-2528 when you have a chance. Thank you, and we look forward to hearing from you.