Reviews
Chris was great!
Chris was great! He helped us right away when looking for used cars. he had a lot of information on the car we drove and then when I decided it was the one I wanted he got all the papers ready to go. He helped me set up my Bluetooth and even got the tent on my window fixed. Would totally recommend Chris to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ashlee, thank you for taking the time to leave a review for us at Napleton's Clermont Chrysler Dodge Jeep Ram. We're happy we could meet your expectations and that Chris was able to take good care of you! Please don't hesitate to reach out if there's anything additional we can do for you. Napleton's Clermont Chrysler Dodge Jeep Ram (844) 890-6854
False advertisement, worst serivce
Found a car on their website with a good price. But when I walked in, a sale man told me that is a price after rebate this rebate that blabla... if you cannot get rebate, you cannot get that price. I told him no, the rebate thing is posted online and the maximum is $4500 but this price is $10000 less than the original. I talked with someone on the phone, she told me that is a manufacture clearance price and I will get the exact same price when I walk in and visit. Then he told me, you know what that is how all the dealers work, give you a good price online to lure you visit and test drive. But when you come to visit then give you a totally different price. So when it is legal to make false advertisement online?? And I have never ever met any dealers work like this way. I will stay away from them and never do business with them.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Amazing customer service
The atmosphere and vibe of the dealership was enjoyable and positive. My salesmen Chris and Austin both worked their hardest to give me the most enjoyable experience they could. Chris even went as far as to detail the car for me. I don't think I could have asked for a better experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback, Simon Ali. We strive to provide excellent service to our customers at Napleton's Clermont Chrysler Dodge Jeep Ram. Thank you for taking the time to leave us this great feedback! Napleton's Clermont Chrysler Dodge Jeep Ram (844) 890-6854
Great experience with Chris
Chris was amazing ! He helped us in every step of the way. One thing me and my husband can't stand is when these hungry dealer sales associate only want their sale made. When Chris approached to us he was laid back and didn't hurry us at all. His intention was calm and we didn't feel hurried nor he tried to push us to do anything we didn't want. Definitely recommend Chris as your sales guy. He made sure the paperwork process was quick and listened! That was what made us come back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Tania, for reaching out to us. Your opinion plays an integral part in our customer service. We truly appreciate you taking the time to express how Chris was able to make your experience a great one! We are proud of him and our entire team, and we work hard to make sure you get the vehicle you want without any pressure or 'hungry dealer sales' tactics! So glad you are a part of our Napleton Family and we look forward to being here for all of your automotive needs! Napleton's Clermont Chrysler Dodge Jeep Ram (844) 890-6854
Ram 2500
Nick gave me the best experience every buying my new doge. If you stop in ask for nick you will be a very pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Tyler, for reaching out to us. Your opinion plays an integral part in our customer service. We appreciate you sharing these comments about Nick. Wishing you a great day until the next time we meet. Napleton's Clermont Chrysler Dodge Jeep Ram (844) 890-6854
NEW JEEP WRANGLER!
I just bought a Jeep Wrangler 2017 model for my wife in red. The salesman Chris helped me out and went above and beyond for me and my wife. I was in and out within 2-3 hrs. I did my homework on the car and knew what I wanted for it, they gave significant rebates and discounts! Overall a great process!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Realtor_perez, thank you for leaving this detailed feedback about your experience with Napleton's Clermont Chrysler Dodge Jeep Ram. We are extremely proud of Chris and all of our staff as we strive to go above and beyond for YOU and all of our customers! Looking forward to being here for all of your automotive needs! Napleton's Clermont Chrysler Dodge Jeep Ram (844) 890-6854
Great experience and people
One of the best experiences I have had buying a car very knowledgeable people our salesmen Chris was very kind and down to earth and not pushy was upfront and honest about everything and gave us realistic answers to our questions next time I am looking for a vehicle napleton will be one of my first stops the only thing I was not to fond of was the car was pretty dirty when we got it overall good experience would recommend to anyone looking to purchase a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Zack Ketchersid, thank you for leaving this detailed feedback about your experience with Napleton's Clermont Chrysler Dodge Jeep Ram. We work hard to make sure that you are taken care of from start to finish. So glad to have you as part of our Napleton family! Looking forward to being here for all of your automotive needs! Napleton's Clermont Chrysler Dodge Jeep Ram (844) 890-6854
Happy Couple
Nick was the best. The experience was a pleasure. Everyone involved made the purchase a breeze. They did everything to make sure we were happy and drove off in a new car. We will definitely refer others and come back for future purchases. Thanks Garners
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeana Garner, thank you for leaving this detailed feedback about your experience with Napleton's Clermont Chrysler Dodge Jeep Ram. We strive to provide excellent service to our customers at Napleton's Clermont Chrysler Dodge Jeep Ram. Wishing you a great day until the next time we meet. Napleton's Clermont Chrysler Dodge Jeep Ram (844) 890-6854
Lindley
Great service from Chris are sales person had to let him not to push but all in i would give him 10 stairs thank you Rhea Lindley
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rhea, thank you for taking the time to leave us feedback. Wishing you a great day until the next time we meet.
Great experience!
Usually buying a car is a drag, but I had a great experience with our salesman Chris! He took the time to listen to what I wanted & found a car that was perfect for me. He was not pushy and is very funny.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for sharing these comments, Jessica S. It is our goal at Napleton's Clermont Chrysler Dodge Jeep Ram to help all of our customers find exactly what they are looking for in a vehicle. We appreciate your kind words regarding Chris! Welcome to the Napleton Family! Napleton's Clermont Chrysler Dodge Jeep Ram (844) 890-6854